First American Title Insurance Company

Lacey, Katie, and Christopher are doing quality work over there! As a mortgage broker, I love partnering with title companies that really care about their product and reputation. These folks did great on our last transaction and I can’t wait to do a lot more!

Highly recommend First American as your title company of choice! As a realtor, having Lacey, Katie, and Christopher as part of my team has been such a benefit. They are always quick to respond, happy to help, and truly care about making sure our clients questions and concerns are answered.

I'm not sure why the prior reviewer had such a tough time with First American Title in Juneau. I would like to convey my personal experience from several different transactions. Each transfer of property went smoothly with the utmost professionalism. Colleen Sullivan is a true pleasure to work with on all levels. She is smart, quick to respond, and very knowledgeable. I doubt she is equaled by many in her field of expertise. She was a big help on 2 transactions she did for us that were For Sale By Owner. As well as several that we had done the more conventional way with Agents. Five Stars in my book. Thank you Colleen!

Frustrating and disappointing at every step of the home buying process. I thought that once our home sale was recorded (which was delayed twice due to First American) I would be done with these jokesters; ALAS, they messed up our first insurance payment. Do not expect responses to emails, be sure to call and speak to the person you need. I recommend going elsewhere. Good luck.

In this day and age of mediocrity, these people present a new low. They broke deadline after deadline, and dragged out what should have been at most a one week deal into two months. A tremendous lack of professionalism. I estimate the cost of the title search/insurance was probably doubled due to extra interest and fees because of the delays. The Closer went on vacation in the middle of the transaction and left us hanging; that alone was an extra $300. Run screaming from these people…. you've been warned.