Emerald Coast Realty Inc

I was with my family at the Water Crest Condos July 13-21/2018. We rented through Emerald Shores. The condo was very nice. We had a few issuses when we arrived and called Emerald Shores and the sent their maintenance man out,his name was Craig. I just wanted to say I have never met a nicer guy. He was very interested in the issuses we had and he resolved them immediately! We had rented through Emerald Shores before and I'm sure we will again. Thank you Craig and Emerald for an amazing vacation in Panama City Beach Fla.

The primary issue I have with John (and Russ, as his Broker) is related to the title company they use (Diamond Title). There were issues with the HUD documents that were not brought to our attention in a clear or timely manner which led to SIGNIFICANT challenges literally the day of closing. I received 2 incorrect HUD statements and an incomplete/inaccurate closing packet the day we were to close...I refused to sign as a result and was then forced to sign an extension because the buyers had already signed and submitted their packet and I, as the seller who had not yet approved the HUD, was at risk of "breach of contract"? I personally felt that neither John or Pat at Diamond Title had any compassion for the tough situation we were dealing with and NO credits or compensation for our time or

I just had to share, I had lots of questions for the area and they were so sweet and helpful. I even called the City for assistance and was told I would receive an email with information I was looking for but that never happened. I couldn't ask for more from Emerald Coast Realty. They were my biggest help. Thx again.

Posted rental. Rental confirmed at Edgewater and cancelled the next week. No offer to help with other accommodations. Very unprofessional and very poor customer service. Will not use them again and don’t recommend .

Clean community, five minute walk to the beach ⛱️