Eagle Creek Apartments

I was asked to move in early to “help out” the apartment complex, but my unit was nowhere near ready. The apartment was not cleaned before I arrived. The AC does not work, and instead of fixing it right away, I was given a portable AC unit that barely cools the space in 90° weather. I was told the central AC won’t even be looked at until next week. On top of that, the dishwasher was leaking, and there is still no washer and dryer in the apartment—they said delivery will take a week and a half. The bathroom sink is also leaking, and the kitchen cabinets still need painted and lined, which means I can’t even unpack my kitchen properly. When I brought all of this to management’s attention, the only response I got was “sorry” and that they’d try to get things fixed within the next week or tw

Edit: Work orders have been submitted and unfortunately due to a system change at the end of 2025, all work orders were lost from my understanding and the office is aware of the service requests. Leaving a voicemail or emailing the office you are luckily if you get a call or response back. I was not supplied with a complaint form until just yesterday Feb. 17th 2026 after several months of notifying and supplying evidence of issues with resident. Original: Management: bad Community: meh Maintenance: decent While the apartments are alright. The staff and neighbors leave a lot to be desired. Office is impossible to reach by phone 9 times outta 10. I've lived here for 2 years and the first company was great, first neighbor was great. New staff doesnt care about anything other than filling apa

I have lived here since the ending of Covid 2021 and this apartment complex has been the best living community I’ve ever been apart of! As of lately the apartments have been under new management Spark Living they have come in and made things better! The new staff are transitioning the complex into something great! One of the best additions is the maintenance supervisor Tim he is very knowledgeable and affirming. He explains things to the tenant well and does a great job at continuing to update and fix! I’m excited to see where they take things

I’ve lived at Eagle Creek for a while now, and while my experience started off rocky, I can honestly say things have improved dramatically under the new management and staff. To start with, the previous management made a huge error with my rent. I always pay on time and keep my receipts, but they shorted my payment by $1,000 and charged me a late fee on top of that. It took them an entire month to correct their mistake, despite clear proof — an extremely frustrating and unnecessary situation. Maintenance under the old team was just as bad. One of the worst issues I dealt with was a constant stream of water coming from my bathtub after bathing. I reported it multiple times over a two-year period to different maintenance workers, and every time I was either ignored or told it would be taken

Will continue to update but overall experience good! A few mishaps but you cant expect the world to be perfect. Allyson is awesome and beyond fast with responding to my 50 questions. Maintenance seems to move fast. Will see how things go as I continue to live here! Overall, people wise they have been great so far.