Crescent Pointe Townhomes

🌟🌟🌟🌟🌟 I had the pleasure of meeting Iris, one of the new maintenance crew members at Crescent Pointe Townhomes, and she is absolutely amazing! She recently came by to fix my clogged sink and tub, and she even went above and beyond by repairing my broken door handle—all in one visit. Iris worked efficiently, effectively, and with incredible expertise. She clearly knows her craft and tackled each task with precision and professionalism. It's so reassuring to have someone like her on the team who genuinely cares about resolving issues the right way. Thank you, Iris, for your excellent work! Crescent Pointe is lucky to have such a skilled and dedicated professional on their maintenance team. Highly recommended! 🙌🔧✨

Katrina the new property manager is awful! Very unprofessional, disrespectful and rude. She cares nothing about us residents at all. She finds reasons to add on things to your account, she opens and closes the office at her leisure and makes personal phone calls in front of residents about her private affairs. Save yourself the headache run from this place!!! Nothing ever gets fixed and they find reasons to enter your home every 3 months or so to check for cleanliness etc. she will go through your cabinets and closets and your personal belongings. I used to enjoy living here now it’s all about a “dollar”. Oh, she also added this new clause where if she files against you three times in a year she will NOT renew your lease.. it doesn’t matter if you’ve been living here for 5 years, three tim

Worst apartment complex ever. I’ve been living there since 2016. In 2019 I was told I was not able to renew my lease. When I spoke to the management to get questions I was told the system wouldn’t allow me to renew my lease. And that I needed to be out by May. All I could think of was where I was going to move in such short notice with 4 little children. I wasn’t convinced so I attempted to contact their corporate office. But there phone directory didn’t get me to the right person who could help me, they all went to voicemail. So I decided to leave a voicemail message on a random number in there corporate office. When she called me back she was very rude and would not listen to what I had to say. 15 minutes later I received a phone call from a management office from a different complex w

All I can say is I’m very HAPPY that I’m leaving this place. To start 07/02/19 I called to let the property manager Katrina know my storage unit was tampered with and someone had forcefully opened it up as well as stolen my water hose. Katrina has utterly NO CARE about it, she said with a very sarcastic voice “well it wasn’t us we have our own water hose” what a compassionate property manager (being sarcastic) come to realize several other storage units on my street had theirs open. I’ve had no outside globe for the front of the house after filing a maintenance request 5 months ago, I’ve had several pipe issues in my unit causing water damage, my kids and I have had several health issues while staying here because the inside of the vents are molded, they had ONE maintenance man taking care

I've been living here for a little over 2 years and management is getting worse. They fired one manager who was awful and hired a new person who didn't even have the respect for the residents to even introduce herself. She's very rude, disrespectful and nasty! I told this lady that I was going to be a few days later wth the other half of my rent for the first time and she told me that she was going to file against me and kick me out of my apartment and two days later I receive a summons to take possession of my home. This company does NOT care about it's residents at all!! I will make it a point to go on every website to complain.. artcraft management and the new manager for crescent Pointe is HORRIBLE!!!! I can't wait to move. Run from this place it's nasty, unkept and a violent neig