Core Value Property Management

I scheduled a tour of a property with Shaun and I was not able to make it on time due to an accident on the highway. He was understanding and just asked to reschedule for another time. I rescheduled with Anais and she was very rude over the phone. She said I wasted their time and she is never late no matter what. She told me to be at the property by 12. If I wasn’t there by 12:15 she would cancel the appointment. I showed up to the property at 11:28am to wait. I parked in the unmarked parking spots because it is an apartment so residents have reserved parking spots. I didn’t know what vehicle she drove or what apartment to go to so I just waited in an obvious spot so I would be noticed. I waited for a call or text saying she was here. At exactly 12:15 she canceled my appointment. I called

Core Value Property Management is certainly a high quality company. They've effectively handled all our management matters for a couple properties. I'm particularly pleased in the manner in which they handle conflict and large projects. They are user friendly and always make themselves available to have important conversations. Again, very happy with the team and do highly recommend.

There is a reason all the high star reviews come from property owners, not tenants. While they were responsive while we lived in the property (for the most part. Not always)the second we leave they pull shady practices and over-charge (based on the average in the area) for repairs (many of which were normal wear and tear after living there for four years) their move out instructions said to not complete. Then they refuse to send an itemized repair invoice as required by law. I he informed of their breach, the first said it was on the owner, but the refused to provide any contact information for the owner and the just stopped responding. Will be filing a complaint with the appropriate agencies. I expected more integrity from the owners who are veterans, but that I guess they don’t actually

Core Value has been fantastic to work with. They provide quick responses for service and clear communication for inspection and updates. Everyone on the team is easy to speak with and cares about the tenants in the properties they manage.

I have used CVPM to manage my home for a few years now. I’ve also used them to rent a home for a short period of time. Being on both ends was a great experience. I really didn’t have to worry about ANYTHING as a renter or tenant. I have lived in a separate country even and felt completely comfortable letting CVPM handle everything that came up with my house. Anytime I’ve had an issue or question, they’re quick to respond, but typically everything is available for me to view via the online portal. Highly recommend!