Concordia Properties

My property managers at Mercury West in Hampton, VA have been charging me illegal fees and have been harassing me and adding any fee they can think of just to retaliate against me due to an exchange of words they had with my father. It has put me under an incredible amount of stress- I reached out to corporate- spoke with Jenna- she said she was going to call the property and then call me back but unfortunately, I never heard back from her and got an email from my property manager saying she was adding an additional $300 fee for my parents dog visiting (not staying over night). I was going to renew my lease December 31st but after all of this, I cannot get out of there fast enough. It's sad that they let their property managers run things so unprofessionally. Retaliation should be means fo

As a current tenant, I find it completely unacceptable and unprofessional that there are no means of contacting and communicating with anyone from the corporate website. The “contact us” feature is of no help and the phone number posted on Google has no options of help to choose from! You all have no problems in putting people out of their homes and expect payment when it’s due, but tenants and CONTRACT HOLDERS can’t even get a courtesy email or phone call back!

You call this company for days a leave messages nobody ever gets back to you. I’ve been calling this office for day due to one of their property managers not having my money order for my rent put it in that I gave over a week ago. Super frustrating cause they have no type of communication

Resident Review – Long-Term Tenant with Ongoing Concerns I’ve been a resident in this community for over a decade, across four different apartments—three in Foxfire and one in The Cloisters. Throughout this time, I’ve consistently paid rent on time (with only one exception in all those years), kept a clean unit, and followed the rules. Unfortunately, the same cannot be said for how the rules are enforced or how tenants are treated. It’s become increasingly clear that certain residents are treated as "favorites" or "office pets," while others are disregarded. This uneven treatment creates a sense of favoritism that affects the atmosphere of the community. I’ve attempted many times—both in person and through written communication—to voice legitimate concerns and bring attention to unresolv

Chalet Village has been my residence since April 2022. When I first move in, it was due to leaving an unhealthy situation so I was forced into a lease with a management company who failed to upgrade or provide upgraded appliances at the time of move in. Within 2 months of moving in my refrigerator went. All the groceries in my freezer was lost because they couldnt get a professional to service it for a week. I asked them to provide a new refrigerator and they said in email they would not do that, instead I would have to wait for ot to be serviced. Mind you the refrigerator was so old it had rust deposits on the front door when I first moved in. Then, my car was stolen from this complex in August 2023 and their cameras were not working to support my police report. The lady in the office li