Chestnut Lake Apartments

Strongsville, OH · Apartment complex

Rating
2.4/5
★★☆☆☆ 2.4
Reviews
20
Rank in Strongsville
#16
of 47 real estate agents
City Percentile
17%
rating percentile
Address
Chestnut Lake Apartments, 17721 Whitney Rd, Strongsville, OH 44136
Phone
(440) 243-1426
Website
www.chestnutlakeapartments.com

Chestnut Lake Apartments is a real estate agent located in Strongsville, OH. It is one of 47 real estate agents listed in Strongsville. Its 2.4-star rating is slightly below the Strongsville city average of 4.3 stars. It ranks #16 of 47 real estate agents in Strongsville. There are 10 photos associated with this location.

About Chestnut Lake Apartments

Newly Renovated Full-appointed 1- & 2-bedroom apartments located in Strongsville, OH.

Customer Reviews

★☆☆☆☆ 1.0 Sandra Reynolds · Jan 2026

Do not.. I repeat… Do not move here. If you have any kind of issue, you will have the hardest time trying to get anybody to help you whether that’s getting locked out of your apartment or just a maintenance issue inside of your apartment. The staff at the office is extremely rude And will not help you. If you sign a lease for this place, you will regret it. I live in building five And nobody takes care of the building at all. Animals will Have accidents in the elevator and hallways and it will just sit there because nobody’s cleaning. There is two washers and dryers per floor But good luck finding one that’s not being used or just has clothes sitting in there for who knows how long. Or if they’re even in order. I have huge foundation cracks, going up and down my walls in my apartment. Ther

★☆☆☆☆ 1.0 John Ober · Dec 2025

outside doors never lock, been broke going on 2 years, place is rarely cleaned, heat has been almost non existent as I've had to bring in my own heat, lady at the office incredibly rude (man I dealt with recently at the office has much better people skills). I will give credit for the new washers and dryers.

★☆☆☆☆ 1.0 Marie Smith · Sep 2025

DO NOT MOVE IN. New management is running this place into the ground. Fired the old cleaning staff who cleaned daily, now have a 2 man team that clean once a month. Our water pressure and temperature mysteriously took a shit since we’ve been under new management as well. I have to take showers with the hot all the way on and the cold all the way off. Infested with ants and spiders, but the ants are really bad, they make hills in the hallways. I spray for bugs myself because while we pay monthly for “pests” the only maintenance I’ve seen are rat traps outside. Dog poop all in the grass, sometimes even on the side walk and inside the building. The bins for dog waste used to be emptied well before they were full, now they overflow before they’re taken care of, it’s disgusting. One of the 2 sm

★☆☆☆☆ 1.0 April Shewmaker · Dec 2025

I wish I could give 0 stars. Complete crap. Wasn’t so bad with old owners now it’s trash. No outside doors lock. People living in vacant apartments. Heat only works sometimes. Even if you call they don’t come to fix it. No heat since yesterday. Called. No one returned my call. Apartment is absolutely freezing. Have to buy space heater and put stove on. Even told them the baseboards are cold to touch. No response. Bad weather expecting this weekend. Do yourself a favor and don’t move here.

★☆☆☆☆ 1.0 John · Feb 2025

Absolutely disgusting, wasn’t too bad when I moved in but this whole new “new ownership” excuse has been going on for months. Nothing but laziness and disgust. My laundry room and elevator and building in general has been nasty the last few months straight. The usual kid who I used to run into cleaning almost everyday hasn’t been here. Idc what excuse they give ya, because there is no valid one for this

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Elevator ✓ Fitness Center ✓ Maintenance ✓ Outdoor Space ✓ Pets Welcome ✓ Swimming Pool ✓ On Site Parking ✓ Paid Parking Lot ✓ Dogs Allowed

Services

Apartment complexApartment building

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