Charlesmont Apartment Homes

I have been living at Charlesmont for a year now and my overall experience has been awesome! The leasing agents are super kind and professional. The maintenance crew responds to repairs quick and efficiently. The community is also kept very clean. If you have children, this is a perfect area for them to go outside and play. My apartment isn’t perfect but there is a calm, cozy feeling to it. After a long day at work, I am happy to come home. A few bugs here and there in the summer which is to be expected. I have no issues with mice or any other pest. Plenty of parking even when I come home late. Thank you Charlesmont for all that you do!

Honestly I’m really embarrassed because I still live here. I moved in August, and have been having a mice issues ever since I moved in. It has taken such an emotional toll on me because of have many. I’ve had the exterminator out here 3 times and soon will be a 4th. I understand mice are everywhere but I lived in a basement before this and I never had this many. I didn’t like how many then so I choose the top floor thinking hopefully I’d see one here and they are everywhere. They are up at night squeaking and on our stove. I’m constantly cleaning up dropping , putting traps and poison. This is not a safe environment.

DO NOT MOVE HERE!! unless you want to have a living nightmare. bedbugs literally crawled on me and my family and maintenance never did anything to help us. they would come “check” the apartment…. we put up cameras and they never once came inside. you’re paying a maintenance fee every month for absolutely no reason. the sink broke once a few months after moving in, we called maintenance as you normally would. a man came, looked at the sink and said he would be right back. the lease ended and he never came back. the leasing office has no communication skill whatsoever, you’re basically doing their job for them and not getting paid for it. please do not move here, especially if you have kids. the pool looks amazing, but it’s not worth having to give up your mental health. on top of everything

Moved here in 2022 and It was a decent place to live but for the prices and fees that are added on top of the rent, I wouldnt live here very long. The upsides about the unit I lived in are that there were no mice or roaches (big plus!), the amazon locker to secure my packages, the nice stainless steel appliances, and the environment and neighbors werent too bad. The downsides are that you will have your email bombarded with the pet policy every other day ( we are not children we dont need to be reminded every second that 2 pets are the maximum), maintenance will come in and will sometimes not complete the work, there is a really bad infestation of black waterbugs in front of the mailboxes (so bad they will crawl all the way upstairs to my unit), the hot water will mostly take 10+ minutes t

LISTEN, DO NOT I repeat DO NOT move here. Firstly, my family and I lived with bed bugs for the entire time we were rented here. It was communicated to the main office multiple times, they “did” inspections, mind you, we had CAMERAS in the house showing the maintenance men coming in and going right out the door after leaving a paper that said “we’ve done your inspection”, if you plug more than one thing into an outlet you lose power, you can call and call main office and maybe the 6th time they’ll answer, they’ll send maintenance and then maintenance will leave without resolving your issue. My family and I had to fix our own toilet and kitchen sink. Overall just a nightmare. I know it’s an “okay price” but believe me you’ll pay the price for that if you move here.