Champion Title & Settlements, Inc.

I had a fantastic experience working with Champion Title & Settlement. From start to finish, they demonstrated professionalism and expertise that made the entire process seamless. The team was responsive, ensuring all my questions were answered promptly. They meticulously handled the title search and closing, leaving no room for errors. I felt confident throughout, thanks to their transparent communication. If you're in need of a title company that's reliable and dedicated to your satisfaction, I highly recommend Melissa and Christi. They truly go above and beyond to make your real estate transactions stress-free and secure

5 start service all around. We worked with the Sterling office and the staff there, specially Jessica, were real professionals throughout the process. The staff were responsive and knowledgeable and when our closing was delayed due to unforeseen circumstances, they were extremely understanding and cooperative.

Jessica Youngs, counsel to champion title and settlements was an absolute pleasure to work with. She did right by us in informing us about potential change in rates and prices that others may have missed and making sure to pace in a way that allowed us to follow without the typical stress of home buying getting too amped. She was very intelligent, personally, clear, concise and thorough.

So although I would give a 5 in regards to scheduling flexibility and being accommodating, the communication in general was VERY poor. Initial correspondence to schedule a day and time for signing closing documents was sent only by e-mail. Then a time was picked for me without my consent. No phone call was ever made to confirm availability with me, the client, until the day before the original schedule date which, again, was set for me and not by me. Unfortunately for everyone, I was not even in the state. So it was rescheduled. That person failed to confirm the rescheduled day and time via e-mail or by follow-up phone call before the rescheduled appointment. Needless to say, the second date was missed. Only when I inquired as to get a reminder on when it was rescheduled for was I notified

I can not recommend Champion Title & Settlements, Inc. Where do I start! Jennifer Julia, who was supposed to be the person responsible for my post closing transactions and disbursement of funds due to me at closing was horrible! She put the wrong account number on the disbursement check and sent it to my bank and of course they had no idea what to do with it. Jennifer's response was to wait another week so see what happens! Once I notified her of her mistake she completely stop responding to me and ignored  me for days! After several ignored emails, phone calls and two weeks past my closing I had to escalate issues to Ryan Koppel who somehow finally got her to do her Job! Terrible customer service and would never use them again!