Century 21 Americana

Working with Betty Martinez was, unfortunately, the worst home buying experience I have ever had. What should have been an exciting and important milestone turned into an extremely stressful and frustrating process. From the start, communication was inconsistent and often unclear. I was given conflicting information, important details were missed or changed without warning, and deadlines were not handled professionally. I frequently had to follow up multiple times just to get basic answers or updates, which added unnecessary stress to an already complex process. Inspections and paperwork issues were not handled with the care or urgency they deserved, and legitimate concerns I raised felt dismissed rather than addressed. Instead of feeling supported or represented as a buyer, I often felt