Bolt Mortgage, Inc

We are currently in the process of refinancing our mortgage, and the experience has been outstanding from start to finish so far. Travis Arbuckle has been our loan originator, and he has gone above and beyond to make the entire process smooth, clear, and stress-free. Travis has been extremely knowledgeable, responsive, and patient in answering all of our questions. He has taken the time to explain our options, helped us secure a great rate, and kept us informed every step of the way. His professionalism and attention to detail really stand out, and we always feel like we are in good hands. We close next Monday, and based on how well everything has gone so far, I highly recommend Travis Arbuckle and his team to anyone looking to refinance or get a mortgage. Five stars all the way!

Out of desperation, I reached out to Matthew Hyde for help with what felt like a hopeless situation. He responded right away and quickly connected me with his team of assistants. Working with Krizia and Amanda on my mom’s reverse mortgage has been an absolute blessing. They went above and beyond every step of the way, showing genuine care, patience, and compassion for my mom’s needs. It was clear from the very beginning that they weren’t just doing a job, they wanted the best outcome for her. Even during the moments when I was overwhelmed or frustrated, they were kind, understanding, and supportive. They took the time to explain everything, answer every question, and make sure my mom felt comfortable and protected throughout the entire process. I’m extremely grateful for their professio

So glad I found this business on Google. Lucas was an absolute awesome person to do business with. A few weeks into the process I felt like he was a friend instead of someone just doing there job. He went out his way to keep me updated and make sure the process was simple even after normal business hours. Highly recommend doing businesses with this company.

Jen was my loan originator, she worked with me from start to finish. She made me feel comfortable working with her, she told me she was going to deliver and she did exactly what she promised. Such an amazing group of people that works for the company. The reviews don’t lie, they are AWESOME!!!!

How to Lose a Customer — This Company Knows Exactly How I believe this behavior is driven from the top, because being misled here doesn’t feel accidental — it feels systemic. People at this company are not truthful and end up guiding customers into making decisions based on inaccurate information. How would you feel if you realized you had been misled while trying to close a deal? That’s exactly how I felt today. I was charged a fee that, at the beginning of the conversation, I was clearly told would only be applied at the end. I even showed them the message confirming this. Instead of doing the right thing, acknowledging the mistake, and refunding the money, they simply called me and said, “You signed a document.” Of course I signed — but before signing, I specifically asked about the