Bluebonnet Properties

We got a lease renewal letter 3 days before it was due but dated weeks previous, there is no emergency contact line or number. Amber seems annoyed and frustrated when answering calls and request. If we need something and she has to figure out what to do, she's not helpful. When we had a plumbing emergency on mother's day she said and I quote "I don't know what you want me to do?" How about Call a plumber, when we personally got a hold of plumbers they all told us we would have to have the property owner send them a work order or call and there was nothing they could do for the time being unless we would be responsible for payment. We literally stood forcing a water faucet handle down for a hour to keep water from spraying everywhere while she pretended to call them and left messages. We ha

After months of looking for a place to call home in Waco, I found Bluebonnet Properties (it was actually a last ditch effort - just searched for property management and started calling.) Within a few minutes of leaving a message - I got a call from Mickey. He listened to what I was looking for, discussed timeline and price range, and worked with me to find a fit. Mickey is amazing, he worked with me from Kansas and helped find us the perfect rental. The flexibility and follow-thru has been amazing. As with any move, a few MINOR hick-ups moving in due to the late move-out of the prior owner/tenant and my scheduled move in which resulted in a very tight turn around - but everything is being handled with a clear respect for my time. If you have never tried to find a place to live from ou

They are a pretty good rental management team. Crews come regularly to provide/change the A/C filter, which is nice. They are quick to respond to problems. My only complaint about them is that you have to request a notice to vacate form, which they then mail. So it takes at least a week to give move-out notice, which is absurd IMHO.

When we moved out of state they managed our home for us for 9 years. They did repairs and generally helped us to get and keep good renters. Their availability by phone and text is excellent.

Mickey and both of the girls in the office are so sweet and a pleasure to work with. They have gone out of their way to take care of us.