Berkshire Hathaway HomeServices John M. Brabham Real Estate

Renters and Property Owners Beware As a military family, we trusted John Brabham Real Estate in Sumter, SC to manage our home with basic professionalism and care. Unfortunately, our experience was anything but professional and deeply disappointing. After our tenants moved out, the company failed to actively market our home, even though we were under a valid management contract. The property sat vacant for months, generating no rental income, for over 6++ months, until we finally switched to another company. Within just ONE MONTH of that change, our home was rented. That alone speaks volumes about how ineffective John Brabham’s team truly was. Even more troubling was the complete lack of accountability. There was no proper walk-through conducted after the tenants vacated, and visible dam

Renters beware. If owners of property come to inspect and don’t like what they see when they look you in the face, you might be asked to move during the holiday season. Good thing is you do get 30 days. You’d think that after you’ve spent over $50,000 living at a property that you’d be treated with decency. And please don’t ever call and question anything like the rent going up, they get defensive and then start doing petty things like disregarding maintenance requests. One thing about God, he sits high and looks low. Although we had to move suddenly we ended up with much better landlords and a better kept property with rent to own options. You may not be as lucky!!!!!! You’ve been WARNED! And please in response to your reply, that’s the least y’all could do after falsely putting an evict

I’ve rented and owned with this company and they’ve been most helpful. The maintenance at times takes awhile to get out to the house, but I understand I’m not the only customer. Charles Edens helped me with the purchase of my home and he was nothing short of amazing. He was very honest, open, and transparent which increased my confidence in him as well as the company he was representing. I’ve since moved and Sherry has been helping me with the property managing piece so definitely looking forward to a fruitful relationship.

Avoid doing any business with John M. Brabham Real Estate. I had them managing a rental property of mine, they were not only rude and unprofessional to me but my tenants as well. They acted as though they were doing me a favor when I asked them to do anything. They were very slow and sometimes completely unresponsive in taking care of tenant complaints/issues and were responsible for unhappy tenants terminating leases early and sometimes skipping out on paying rent leaving my house in shambles. They are slow to answer emails, sometimes taking 3 or 4 days to respond and they do not keep you informed of property issues. I elevated concerns to senior management without ever receiving responses. Agnes Edwards is only there to collect a pay check and and could care less about you as a pro

Jo Anne Littleton did an outstanding job as our realtor, and I highly recommend her to sell your home. We live out of state and decided to sell our rental home in Sumter, SC. Due to her attention to detail and aggressive marketing, Jo Anne was able to get an offer on the home within one week of listing it. Prior to closing she coordinated all required repairs, house-cleaning and sent us all necessary documents early. Jo Anne kept us informed throughout the entire process to ensure a successful closing. We couldn't be more pleased with the service she provided.