Ashby Twin Lakes

I’ve had such a great experience living here over the last 6months. Since the management change, things have been incredible. The amenities are top-notch, and the staff is so kind and supportive. The Manager is truly the greatest—always super quick to respond to questions and organizes such fun programs for the residents. I love the bi-weekly social programs; we’ve done everything from painting Christmas mugs to 'Cookies and Sip' nights. It really feels like a community now. Highly recommend!

Don't, don't rent here! And what a canned response! There’s no fixing horrible conditions. The owners aren’t putting any money into this complex and the management company are kids running it. The rodents are overrunning the building, trash rooms are filled with trash (I have pictures that will curl your hair, dog feces inside and outside, dog grooming spa doesn’t get cleaned on a regular basis, maintenance sit around talking on their phone, I can go on and on but management will still rebuff it. Pictures don’t lie.

I just wanna share my experience through Ashby at Twin Lakes. As I have been here over over a year now. To clear up some of the confusion posts, back in the summer we went through some transitional phases with management, but once this current team came in, they came in with force to make change. Sometimes changes can take a month or two, in order to get everything moving smoothly. Christine & Brianna came in to make significant changes, and they did just that. They have rehired all new cleaning workers, maintenance workers and all, and everyone is working very well getting the property where it needs to be. There’s no longer trash out in the common areas, trash rooms, or hallways, as far as the review with the broken glass, some professional movers broke it back in the summer and it was f

When we first toured The Ashby at Twin Lakes a little over a year ago, things seemed promising. Although our tour started late because no one was there when we arrived, the apartments looked beautiful at first glance. We decided to move forward despite being told that the property was in the middle of switching management companies. This required us to fill out a paper application and mail it in from out of state — a process that came with almost no communication. We had to constantly call to confirm if our application was even being reviewed. Eventually, we were approved and moved in, hoping things would improve. Unfortunately, that optimism didn’t last. Right away, we started noticing issues: cabinet handles falling off, leaking shower heads with plumbing tape exposed, smoke detectors g

I lived in this apartment for less than two years and never had any issues. The maintenance team were always fast and nice. The only point is that the management changed 3 times during my stay which was a bit uncomfortable; sometimes nice staff and sometimes not friendly.