Artemis Lifestyle Services

Artemis double-charged us for the monthly due payment. When we found out, we reported the issue to them. 2 days later and several phone calls to this scam company, and still no explanation for the duplicate charge. An Andrea there basically refuses to issue a prompt refund for the duplicate charge. Incompetence + fraudulent charges. Pathetic. And of course, no apology and they want us to jump through hoops to get a refund 3 weeks from now, or they offered to keep our money towards the following month... Funny how they would not pay interest and an advance payment discount... And yet, if you're one day late paying your monthly due, they'll nail you with interests and late fees. Shame on them. Oh, that's right, they have no shame.

I personally would not advocate for this company to manage your associations financials. Part of our contract with Artemis's predecessor Omega CMI was they were to prepare and provide draft budget proposals for the association. Two years in a row the draft proposals had *their own* Management Fee line item incorrectly represented in our budget. 2025 was only corrected before the budget meeting when I as a homeowner went into their office and pointed this out. The 2024 budget is off by 5% even though that increase over 2023 was a fixed increase outlined in the contract which has put us in a position of paying $792.12 more than was accounted in in the budget this year. If they cant even get their own fixed % increase correct in a communities budget two years in a row what is the point in pa

With a rating of 2.9 what else is there to say, they 100000% in line with the rest of the corporation.

Impossible to reach. How does this company stay in business. Lame excuse for a property managment company.

As this has been a transition, we have given it time to adjust However, we are still waiting for the 2024 end-of-the-year statement, which is now April. Very hard to start preparation for the next year when you don't have the information requested.