Advantage Property Management

I have never dealt with such UNPROFESSIONAL people in my life. Not only did we rent from them for 3 years but we were always treated like we were losers. We were good tenants and took care of the property. Teri and Lynn were both nightmares to deal with. Now that we have been out for almost a month we have been requesting our security deposit back and they are basically coming up with a list of things to hold it. A security deposit remains the property of the tenant until a landlord is authorized to use it. Therefore, a landlord is required to keep a tenant’s security deposit in a separate, interest-bearing bank account in Massachusetts. Each account must also be clearly identified as containing funds that don’t belong to the landlord and are being held in trust (escrow) for the tenant.

I'm a mortgage loan officer and am working with a condo buyer who is currently in the process of purchasing a condo in a development managed by Advantage Property Management. I've been in the mortgage industry for over 28 years and have dealt with many property managers, condo associations, etc. I have to be honest in that I cringe each time I have to track down a condo questionnaire and/or other basic info required for a buyer's loan approval because many of my past experiences dealing with property managers and condo associations have been unpleasant, to put it kindly. It's normally a ton of chasing with numerous phone calls made and emails sent with no reply. Not only this but the fees that many of these property managers and associations are charging these days are bordering on cr

Communication is horrendous. The only energy they put towards my association is trying to figure out how the tremendous amount of maintenance work as a result from sheer neglect is the OWNERS responsibility, instead of their own so they don’t have to pay for it. I work FULL time and I will receive emails TWO days before some random contractor needs access to the INSIDE of my condo, and (since I lock my front door like a normal person) when I reach out to try and figure out a better time and date when I will be present, I am almost completely ignored. If your HOA hires this company, I’m so sorry for the future headaches they will cause you.

I was skeptical at first because of the bad reviews listed here. However, my experience so far has been excellent. Keeley Grover, the agent I worked with, could not have been better. She has been professional and quick to respond to all our questions. I think the reviews on here are largely outdated. The company seems to have improved-I have not had any of the issues mentioned in the other reviews. All I can say is if you work with Keeley, you'll have a positive experience. She's flexible, accommodating, and professional. The company definitely made a good decision in hiring her.

It was like pulling teeth trying to get in touch with a realtor about a listing. I left multiple messages at their office; no call back. I finally got an email from the agent when she told us the date of the apartment viewing. After viewing the apartment and expressing my deep interest in it, the realtor said she would email the application. I never received it. A week later I emailed her asking for it. No answer. I reached out on Trulia because the listing was still up, requesting to apply. Nothing. Then out of nowhere the listing was gone and rented to someone else. Very unprofessional and ignorant service. Also, they wanted to charge a realtor fee, which is ridiculous, since they did nothing to earn that money. At least show some customer service skills and do your job if you're demandi