365 Real Property Management and HOA Management

365 RPM is extremely responsive, friendly, and easy to work with. A local team that pays close attention to detail sure does make a difference when you are trying to buy or sell a home in one of the HOAs that they manage. They always respond to request promptly, confirming details and give accurate ETAs for the information we request, and always exceed expectations. It's very clear that they keep their files and accounts extremely organized. They are no nonsense, always positive, give clear instructions, and always leave me feeling better than before I reach out. I'm not in one of their HOAs, but I would feel extremely confident in their management if I was. I request documentation from them for sales of properties in their HOAs, and if they treat me with the respect, kindness, and speed t

They have always been great with me! They communicate well and help as much as possible with anything needed. The office staff have always been kind to me and I haven't had any issues. They have been prompt in maintenance issues as well! I requested a new lock on my door for extra security and one of the maintenance techs, Thomas C, called me very quickly the same day to meet me at my house and check out what options we had. He installed the new lock in a timely manner and even helped me with a couple other things that I hadn't been able to complete because of my busy work schedule! He is very friendly and willing to go the extra mile to help with anything he can! 365 has honestly been the best company I've worked with in regards to renting! 😊

If you see other bad reviews, believe them. They take weeks to respond and forget about having reasonable charges on your security deposit. Pics are just some of the items I had to clean upon in. I hired professional cleaners at move out and still was charged telling me I got a "good deal." Speaker was stolen by maintenance and was also ignored when it was reported. Teresa and Roseanna are the worst people to even try to get them to be reasonable and won't stop until they face a major lawsuit.

I would not recommend this company to anyone. Don’t expect to get your deposit back, phone calls returned, or even any kindness from these people. They will keep your ENTIRE deposit. They will let you live in a unit with broken pipes and mold in the ceilings. Shag carpet from the 70’s then to turn around and charge me $200 for carpet cleaning when their employee said they were going to remove the carpet after I left, YIKES. Then when you move out, they will charge you for random “maintenance charges” that exceed your deposit WOW. If you value your life, don’t rent from 365 property.

I am literally FLOORED by the level of customer service I've experienced with 365 Real Property Management. I'm a Loan Officer and have closed over 40 townhomes/condos over the last five years; I have never seen this level of efficiency, response time, and overall professionalism, ever and it's not even close. This not only makes my job so much easier, it helps get my clients closed more quickly! Wonderful, thank you. Susie is AMAZING.