Western Property Management Services

I have updated my rating from 2 years ago (before my fiance and I got involved with our HOA). I changed it from a 1 star to a 5 star. We have worked with Susanne and WPM for the past 2 years and we can confidently and honestly say that we have really enjoyed working with Susanne and WPM. Susanne has a long history of knowledge and experience. It just takes positive communication and working towards is fair and best for all in the community.

I live in Woodbridge. This company is the new property management for my association. I'm going to start off with them righting me up for things that were in my porch and threatening to fine me. I called to let them know I had nothing on my porch. I spoke to Suzanne who is the owner. She was very rude and insisted I remove the items from my porch. I took a picture sent her an email. I got no response. Then I called and spoke to a gentleman named David and I was told not to worry about it and the person who was writing up units was putting the wrong unit number. I called her to let her know about the parts of my balcony that was dry rottting. She told me to send a photo. I emailed the photo and never got a response. I called back several times and she was unavailable. I called a couple of w

The worst experience ever. Horrible in every aspect. If I could give this zero stars I would. I also want to mention DAVID & SUZANNE. I want the world to know how horrible they were being. I would never ever ever ever recommend going here. Don’t waste your time and money. I hope D & S both see this and feel ashamed.

today i went to complain about some issues that makes the managements look bad so maybe that could help them improving their services and become more professional but unfortunately got kicked out of the office the manager on site does not want to listen to my concerns such bad team on site at buena park ,, buena la vista

They are non responsive and don’t care! I spoke with one of the owners and she couldn’t be bothered! Homeowners aren’t getting with they are paying for.