West Side Lofts

I really enjoyed my time at West Side Lofts! All of the apartments and the common areas are very clean and well maintained. I never experienced or noticed any pests. The management staff was superb. Chloe, Cynthia and Deneen were very responsive by phone and email to any issues I had. And they are a very friendly group and make a great effort in trying to encourage the residents to engage with each other by hosting events. While I did not have a lot of maintenance/repair issues, any requests were handled very promptly, often within the next day. The staff always also did a great job communicating with the residents and sent out emails when it came to some changes like parking, water, and electricity issues etc. My move in and move out process was also very seamless, and the instructions

We've lived at West Side Lofts for 10 months and have been very happy with every aspect of our experience. The office staff is courteous and responsive; maintenance is timely and professional; community communications are excellent, and security is very good. We're very happy to recommend this community.

I cannot say enough good things about this place. My husband and I needed a quick move in, and Tracy and her team made it happen. Everyone we have met so far has been absolutely wonderful. We feel so lucky to have found this place!! The apartments are beautiful, and the amenities are great! We put in a maintenance request, and we were contacted within an hour to resolve the issue. Thank you Tracy, Deneen, and the entire WSL staff for doing what you did to get us into the apartment as soon as possible.

Good luck getting your security deposit back. After almost three years living there and leaving the apartment in perfect condition it took numerous emails and phone calls to get our deposit back. They literally waited until the last day possible and only sent it out because we knew the NJ tenant laws and they were breaking them. And this was after we heard several different lies from them…”the check is in the mail”, “the girl who writes the checks is on vacation”, “there were a lot of people who moved out the same time and nobody has received the check yet”, “ “management companies switched and we have no record of your deposit“ There’s no reason why anybody should have to work so hard to get back what is legally theirs within the 30 days allowed by law.

I have lived in apartment buildings in NYC, Hoboken and Chicago and WSL is by far one of the best buildings i have lived in. Tracy, Deneen and Cynthia in the management office are amazing. Always super helpful and really take care of the building and the residents. The building is so friendly and neighbors really look out for each other.