West Property Management

I rented a house through West for two years. Maintence requests that West had control over were taken care of quickly. Some requests had to wait for the homeowners to go through their insurance but were taken care of. They do perform quarterly inspections. I loved the place I lived in. Yes, they charge fees and yes you will know what you are mostly paying for to begin with (when you sign your lease). Anything else you are charged for is determined at the end of your term. At the end of our term, Chris was straight forward, told me what my deposit would go towards, and after we performed a walk through told me that my remainder total would be deposited back into my account I paid rent from, which I received within two weeks. Yes, I did received some of my deposit back, take care of the pla

At first we really didn’t mind working with west. They were always great to get someone out to fix things around the house quickly and the people that they use for repairs and such, are awesome! We were in a property with them for 3 years! The inspections were definitely not our favorite thing but it’s understandable and truly not bad. Here’s where we had a hard time. They make their move out process very owner based without any care for the tenant. This shows how they truly only care about the properties and the owners without having any care towards the tenants, even if you have been with them long term. I deep cleaned our home when moving out, to the point that it was more clean and “move-in ready” than properties that I have previously moved into, including how the home was when we mov

I know some people cut their losses and don't leave negative reviews. I however worked very hard to put you the test to see if you really do keep deposits, and you do. I left the walls shining no holes I saw you charge $75 per nail hole and I went through the whole house filing and tiny nail hole. I waxed the floors shined the walls and cabinets had the carpets professionally cleaned. pressure washed the garage and you still took my deposit. Look at these pictures. Does it look like you need to charge me 370. for deep cleaning? I bought a house so I had over a month to deep clean look at the stove, walls and fridge shining. See clean carpet, pressure washed garage and clean bathroom. NOTICE only the owners are giving positive responses. They rip off the renters to please their true client

I strongly considered renting with West Property Management but decided not to after reading their lease agreement. The lease is much stricter than any I’ve seen before: • A 10% late fee if rent isn’t paid by 5 PM on the 1st (no grace period unless you opt to pay an additional $15/month). • Tenants are required to pay for professional cleaning and carpet cleaning at move-out or it’s deducted from the deposit. • An early termination clause that includes a $685 “buy-out fee” plus rent until the unit is re-rented. • The most concerning clause: a $2,500 penalty for leaving a negative review or comment about the company. I think prospective tenants deserve to know about these terms before signing. For me, the risk of unexpected fees and restrictions outweighed the convenience of the location.

Gunner and Corbin came to my residence that I am currently renting to do some some repairs. They fixed my plumbing issue and were very clean and expedient with a problem that was kind of messy and I thank them for the great job!