Villas at Desert Pointe

Dear [Management/Property Owner Name], I am writing to formally lodge a complaint regarding ongoing discrimination and targeted harassment by the leasing office staff, specifically involving [ Veronica]. Although I have been a resident for three years, I have recently encountered significant issues that require your immediate attention. Yesterday, my vehicle was towed immediately after being parked briefly in a handicap space to retrieve an item from my apartment. In contrast, another vehicle without a handicap placard has remained in a similar spot for nearly two weeks without any enforcement action. This selective enforcement of parking policies is unacceptable. Furthermore, my maintenance requests are not being handled appropriately. Despite my explicit instructions that maintenance

DO NOT RENT HERE. There are rats inside the walls, roaches, scorpions, and stray cats ,who constantly fight at night, everywhere. The hot water runs out after 5 minutes and the pipes back up way too often into the tubs AND KITCHEN SINKS (plenty of other reviews have great photos of this) The front office people are very condescending when you address problems with the apartments. Maintenance team has no sense of urgency and when they do show up they rush through the jobs causing for the problem to never be 100% corrected. I come home to random puddles from the walls. When I told them there was mold growing on my shower ceiling from my upstairs neighbors, they scraped it off and painted over it. Surprise everyone it’s growing again (photo 8/9) The hallways are ALWAYS filthy. (Photo 2) The

if you can try your hardest DO NOT RENT HERE. people piss and shit in the laundry rooms all the time, they leave trash everywhere so it stinks so bad when you walk through the hallways. half the doors in my building don’t even have door knobs on them, so if they close all the way it’s locked. which is a safety hazard that they ignored my message for back in may. they’ll give you a “24 hour notice “ the day of that they’re supposed to come in and check your apartment, so it’s not actually a 24 hour notice. and it was NOT within a reasonable time, they snuck that damn notice on my door that day they were doing inspections. and don’t even bother messaging the office cause they will NOT answer you. people smoke all throughout the hallways so it’s so smoky in there, you can’t breathe and you ca

I've been here for a little over two years now and I don't have any problems with the company, the whole time I have lived here has been nothing but respect, all the women talk with respect and they also take the time to listen to you, they always ask if you are ok, or if there is in any way they can help you, to let them know, even if it's personal, because I always talk to them if I have any issues, I know I can talk to them, they show that they care, and I appreciate them.

Community events are great. It's small enough to appeal to the shy and you get to meet the sweet ladies in the office and your neighbors. Will do again.