Villa Capri Apartments

This complex used to be fine, but things took a sharp turn after a new staff member named Renae started working in the office. Since she arrived, the atmosphere has become hostile and unprofessional. Instead of de-escalating situations like a competent property manager should, Renae appears to take things personally and uses her position to punish residents. There have been attempts to force tenants out not because of lease violations, but because of personal conflict. When eviction doesn’t stick, non-renewal suddenly becomes the tool of choice. Housing should not depend on whether an office employee is holding a grudge. Long-term, quiet tenants who follow the rules deserve stability, not retaliation. This kind of management behavior creates fear and insecurity for residents who just wan

It’s a nice location in the outer south side. It’s quiet and nice. The renovations are very nice. If you like a place that’s a little out of the way but still close to things you may like this place.

Very nice to work with. Polite and answers all questions. She takes time to work with you. Renee is great.

The apartments have been remodeled and are very spacious and up to date. The two bedroom is very large. Full size patio and storage available. Parking lots are dark and pretty tore up, definitely keep your doors locked. Was a quiet time but there have been quite a few crime episodes there as well. Can’t report on management currently but I had at one time applied for an apartment and paid a application fee for them to say they didn’t have any available after I paid the app fee and turned in paperwork. I feel like if they knew ahead of time there was no availability they shouldn’t have said there was just to make some money. I would live in these apartments still. They are very nice inside and just super spacious

I moved into these apartments in June and within the first week I noticed my apartment was INFESTED with roaches. I sent out service requests and even contacted the Board of Health. The lack of care and negligence to their tenants is rude and should not be accepted! Can’t ever get a hold of anyone in the office unless you email and still it takes days for them to return your messages. I have a daughter and the conditions for these apartments are UNSAFE. I felt awful for the people living near me with children and grandchildren in their homes as I had a separate place to stay but I know they don’t. I didn’t even get to unpack all of my boxes and belongings before I had to move out. Absolutely UNACCEPTABLE!!