Veranda at Norton Commons Apartments

Look elsewhere!! High prices, low quality, and deceptive leasing tactics. The location is the only thing this complex has going for it. You can lease a unit over retail in Norton Commons for the same price if not cheaper that is better quality with a garage and access to NC amenities. Be aware, you cannot break your lease at this complex!! They will not be transparent up front about the real cost of their “fees” which will run you $400+ on top of your base rent, or the fact that you cannot terminate early for any reason. There was nothing luxury about our unit. We got stuck paying almost $3k/month here that we couldn’t get out of. We also had to call the police twice during our stay, once for a scary attempted break in and another for witnessing a horrific domestic dispute in the parking l

I was extremely pleased with all the staff, especially Arica. She was happy to answer all of our questions and showed us around while ensuring the process was easy and smooth. While doing our walk through, I was amazed how thorough it was. Arica turned on every faucet, flushed all toilets, opened every cabinet, etc. to ensure there were no issues. I would highly recommend Veranda as they have excellent amenities, wonderful staff and well kept grounds. Veranda at Norton Commons is a beautiful and wonderful neighborhood to be a part of.

I would like to have given no stars but that is not an option. This place is advertised as high end, luxury living the only thing high end about this place is the cost to live here. I have had nothing but issues from the moment I moved in. My unit was so filthy, it took 2 people 3 ten hour days to get a small one bedroom apartment decent. I did not have the use of my washer for three months. The grounds are littered with dog waste, I can't take my dog to the dog park because it is covered in dog poop. The trash is always overflowing and in hugh piles behind my unit, this has been an ongoing situation since moving in. All of my concerns and requests have gone unanswered or met with an excuse. I have been blatantly lied to regarding certain issues. The Connor Group who own this place will no

The worst place I have ever rented from. There are many things wrong for one they never pickup the dog waste bin bags. It was never disclosed to me I was being exposed to radon while pregnant. They have charged me for many things that are unusual- who charges more money for someone who pays their rent 6 months upfront? They are now accusing me of having a cat in the apartment. I had a ESA (dog). The office staff is always being switched no one stays for long so nothing is ever taken care of on time. Do not recommend. I’ll add photos of my apartment I HIRED someone to clean the day before my move out day even though I had moved out 3 months prior. Apartment 103.

I have to say that Lidia has been amazing! I'm going through a break up and I received the kindnest message inquiring how things were going and letting me know if I still needed a place to rent they were there for me! I mean, that's above and beyond! I move in this week and couldn't be happier about it! There's a dog park and community garden, too! It's just amazing!