Valencia Lofts

I lived here for 2 years and on May 13, 2023 a panel from one of the garages fell on my car. I contacted the office (in person) and the leasing agent Monique said she preferred to not tell the manager because she is rude and unprofessional (Nancy), instead she provided me the number to the corporate office. Crazy right…for a staff to say that about a manager…says a lot about the property and management. Upon calling I was directed to send an email which I did. Their insurance company AmTrust North America was a nightmare. The Claims Adjuster Wendy was very disrespectful and was screaming at me over the phone. She said that Alberto Milmo (owner) does not have disaster/weather insurance and therefore the claim to repair my car couldn’t be processed. Wendy (insurance) didn’t even spell my ema

I have lived here since November 2018 and I’m currently a resident as well. When I first moved here it was good vibe here and when Jeff left it has gone down hill since he left. It’s turned into a ghetto property just like their sister property next-door called Barcelona lofts. i’ve had continual bug problems with ants and these little flying gnats. They sprayed and they still are here. People don’t pick up their trash in the parking lot or their dog poop. The dog park is full of dog poop and it smells when it rains. The trash piles on top to where you cannot put trash in the trash can and have to put trash on the side of it which makes it smell. They’ve let drug dealers in and I’ve witnessed several drug deals go past their security patrols. Both my neighbor and I have had to call the cop

I love the new management team service is superior prior team never did what this team has done to change things around. I highly commend Nancy & her staff in making a 200% turnaround. I love my place its awesome the amenities are awesome thanks loving living here.

Update 9/12/19 Emailed Sunridge managements email for customer relations (as they have shared on other reviews) on 8/2/19 (no response) and 2nd attempt email on 9/10/19. No response to date. There has been no update to parking including any improvement projects or policies, as well as communication for any future changes. Since the parking enforcement, I have not had any guests over as they would have no where to park. The exception is the parking in front of the office during non-business hours. This is a total 5 non-handicapped spaces. However this parking is usually filled up pretty early, so what is the use of inviting guests if there is no potential spot to park in. See posted photo of a typical night at 9 pm of the "guest" parking area. Also a concern with others getting towed, wan

Deleted my original review to repost since it wouldn’t let me update with pics. This is what came out of a single outlet when sprayed with roach spray. Management here has just been the worst, the only person who’s put any effort into helping me in the office is Rose and honestly she could be working for a place so much better than this. It’s a shame, these apartments are pretty, and cheap, but definitely be prepared to share your space with a few hundred roommates. Believe the lower reviews, I gave this place 2 years and they let me down :( Update: as I prepare to move out, I added a few more pics of how badly nested they were underneath my paintings and shelves on the walls. I had to throw out some books and art I enjoyed :/