Vacation Homes at Suncadia Resort, a Destination by Hyatt Hotel

This place would have been given a 5 stars if everything from our check-in process to check-out went smoothly. We reserved through the resort, you can also reserve through platforms like VRBO but you don't get access to the resort amenities. We were there with 5 families for a family reunion. Our family rented the 4-bedroom town homes (3660 Suncadia Trail). They were spacious, mostly clean, and had updated interiors and furnishings. We loved that each room had it's own full bathroom. We wished they had one bedroom downstairs to accommodate our elderly parents, the stairs were too steep and they needed assistance every time they went up and down. The kids room was excellent, we had one twin bunk and one fullsize bed bunk along with a t-pee.||||Now all the missteps:||1) The check in went hor

Great couple retreat. Great hiking in the area and good amenities.

We stayed recently at a vacation rental booked directly through Suncadia. While there are other options to rent homes in the area, we chose to pay the premium booking direct for pool access and what we thought would be resort level service. We were sadly mistaken. We are now on the last day of a 7 day vacation we have split time with friends and family, and can honestly say we wasted over $7,000. Below are issues we experienced with our rental:||-day 1 for check in, the cleaning crew didn’t arrive to our house until right around our check in time causing significant delays getting the house ready from the previous guests. We also weren’t notified right when they left, and weren’t given the key or instructions on how to get in when they did. We also didn’t get responses to our texts(t

Beautiful grounds and amazing staff! Reed helped us with our rental and was exceptionally attentive to all our needs. We were hesitant upon reading some previous reviews but he walked us through the entire process, helped us set up activities for the kids, and made the whole process easy! ||We will definitely be visiting again.