U.S. Bank Branch

Des Moines, IA · Bank

Rating
3.0/5
★★★☆☆ 3.0
Reviews
20
Rank in Des Moines
#57
of 159 real estate agents
City Percentile
31%
rating percentile
Address
U.S. Bank Branch, 2401 University Ave, Des Moines, IA 50311
Phone
(515) 248-7710
Website
www.usbank.com/locations/iowa/des-moines/2401-university-ave-bank-atm/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing
Status
Closed · Opens 9 AM Mon

U.S. Bank Branch is a real estate agent located in Des Moines, IA. It is one of 159 real estate agents listed in Des Moines. Its 3.0-star rating is slightly below the Des Moines city average of 4.0 stars. There are 5 photos associated with this location.

About U.S. Bank Branch

At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us and enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning,... More

Hours

SaturdayClosed
SundayClosed
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM

Customer Reviews

★★★★★ 5.0 Samantha Stacy · Feb 2026

I will drive out of my way to visit this branch vs any other in the metro. Love the employees, they all deserve a raise! Edit: just read other reviews and I have never had a negative experience at THIS bank.

★☆☆☆☆ 1.0 Audrey Stirling · Apr 2025

Just stopped in to deposit money and the guy working, Luke, was super rude. Barely would say anything, then once the money was deposited he handed me the slip without saying anything, no thank you, no have a good day, nothing at all, it just felt weird? Like I’m sorry you have to do the job you applied for, trained for and got hired for. I shouldn’t feel like an inconvenience for simply depositing money at a bank.

★☆☆☆☆ 1.0 Peyton Reed · Feb 2026

They don’t really work with you like other bank or willing too, wouldn’t recommend this bank to anyone who’s being affected by the current financial crisis

★☆☆☆☆ 1.0 kyle meyer · Jan 2023

I haven't had access to my money for a week. Was supposed to have a check today in my account. It's not there. My rent is late due to a verification of address. Now I owe 100 in late fees due to this. And us bank wont reimburse me for them causing be to be late on my rent. I'm closing my account and will never use us bank. I hope you all have a better time with this company because I didnt.

★☆☆☆☆ 1.0 Utotomi Charles Abalu · Jun 2017

ATM WILL STEAL YOUR MONEY! Do not use the ATM at this branch. I tried to withdraw cash from a non us bank account. The ATM said my bank declined the transaction. I get home, login online and the transaction was successful but the ATM said the transaction was declined and did not dispense any cash. Now I am out of cash for the next 45 days. My bank said it will take them 45 days to complete their investigation. Do not use the ATM here or you WILL lose your money. I am glad I am no longer a US Bank customer.

Accessibility & Amenities

✓ Drive Through ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Bank

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This listing is informational. Contact the business directly to verify credentials, services, and availability.