Uptown Rental Properties, LLC

Our experience with Uptown Rental was positive from first contact all the way to applying for an apartment. When calling I was immediately connected to an agent who answered all my questions. They return calls promptly, and scheduling viewings was easy to do online and timely. Lindsay met us on a Saturday, which was so helpful as I came in from out of town. Lindsay was prompt and communicated clearly and thoroughly about each property and next steps. I highly recommend Uptown Rental - professional and efficient.

ROACHES AT 2410 OHIO AVENUE!!! 90+ DEGREES IN MY UNIT! After renting at 2410 Ohio Ave with Uptown for a month, I can confidently say I never would again. From even before my lease began there was a lack of transparency and responsiveness. I viewed a unit several floors down from the one I was leased, leading me to be unaware just how hot my unit would be constantly. My contact at the leasing company, Riley Priest, will not respond to emails for weeks, if at all. At some points, I couldn't even get a call through to the company. When I entered my apartment, aside from being sweltering, I found several issues with appliances. It was like no one ever came to make sure the apartment was livable. I had to put in service requests for the fridge that didn't get cold at all, a leaking tub, and the

I've been living at an Uptown property for a few years now and the management never follows up with issues I've asked about. Only recently I've been having issues regarding other residents and when the problem is brought up to management, I get an initial, "sorry you are dealing with this, I will reach out" and is never heard from again. Every time I reply to emailed response for an update or some semblance that an action has taken I am left with silence. I am on the FOURTH property manager to ask about resolving an issue that has been ongoing for almost an entire YEAR. Managers should be there to offer support and options to the residents, not blow them off after one response and let us fend to things on our own.

DO NOT LIVE WITH UPTOWN. I have lived at Views on Vine for 2 years. They increased our rent by $200 a month after the first year. Our Wifi is horrible and they don't give you an option to upgrade to better Wifi. I use my hotspot on my phone over the Wifi. The elevator has been broken more times than I can count on 2 hands. The parking lot doors don't work a lot of the time so its pretty much just open to whoever. We have put in countless service requests for this apartment and it takes them forever to fix anything. The AC has broken multiple times, we have had countless people come to try and fix it. The cover on the living room light fell of and hit my friend in the head. You would think since they charge so much in rent we would be provided with a reliable service from uptown, but you be

I would not recommend renting from Uptown Rental Properties at 2718 Short Vine St. based on my experience. The unit I lived in had serious safety and privacy concerns due to its street-level location, which management was fully aware of but did very little to address. Communication from the office was slow and often dismissive, and any request for flexibility or understanding—especially regarding lease options—was met with rigid policies and little empathy. It felt like management prioritized fees and procedures over tenant safety or comfort. I strongly suggest anyone considering renting here to review the lease terms very carefully and visit the unit in person before committing.