Uptown Maitland Senior Apartments

Alex is a very efficient, professional and competent. He works thoroughly in a well-organized and competent way. He does all the work at a high level. Timely responds to maintains offers, and does all the work very quickly on time and efficiently. There is not a single area in which he would not know and understand how to do, whether it be:electrical, plumbing, A/C, boiler, fixing cabinets, windows repair and others….. Alex does the all work as at his own home and as for himself. Also I would like to say about Alex personality: Alex is a very respectful, kind and friendly to absolutely everyone. This is a very important, especially for older people. It's a pity that the work can only be rated 5 stars. I would give 10 stars to an employee of such a high class. If ever, for any reason, he

The apartments are very nice and the grounds are well kept. Overall this is a very safe place to live for my mother. This big issue with this place is the office staff who work on-site. They are unprofessional, lack sympathy and compassion, and are widely disliked by the residents. The elevator constantly has issues which traps elderly senior residents on their apartment floors. The office hours listed on google are incorrect. Office Staff is only on-site on fridays until 1pm. My mother had an emergency and went to the office for help. It was at approximately 1:06pm. She was knocking on the front windows asking for help. She could see the two employees in the office. They ignored her. A paying resident was seeking help in an emergency situation and the office staff ignored a 72 year old

I applied almost 1year ego for 1 room apartment, I was pre approved(?) and deposit $ 350.00 to be hold on placed an a waiting list. since that day I have never ear from nobody. In the last 2 months I have made several calls, send more than 3 emails and nobody from this company respond, sees to me that they do not care, they take advantage of the seniors. I moved from Miami to Orlando, I have my apartment and I do not need anymore The Up town apartment but I need my money back because I am Unemployee. I am going to report this company to the state.

Not a nice place fit for any seniors! The hallways are all dirty and dusty, will stains along the floors and spider webbs strug from the ceilings. The stairwells obviously haven't been cleaned for many years as I've literally seen the same trash, loose tabacco, and lizard skeletons for the past 6-7 years that my grandmother has lived there. Yes I remember Alex, And he was a pretty decent maintenance man, but he's been gone for years. He left because of the lack of pay, the strain if Single handedly maintaining multiple properties for them, and horrible management. I could talk about the constant false fire alarms, or the horrible insect infestations that my grandmother went through (wasps, bed bugs, roaches), or how tenant's get trapped in their old faulty elevators that they refuse to ch

I had to take the time to shoutout the maintenance guy my parents just love! They tell me all the time how attentive, professional, kind and knowledgeable Ambi is. He makes them feel safe and at ease knowing their maintenance request will be taken care of. This means so much to me knowing my parents are in great hands! Thank you Ambi for all you do for this community!