Tidewater Mortgage Services, Inc. - Augusta, WV Branch

Steve did an amazing job helping me with the loan process. He explained everything very well, always got back to me and reassured me that it would work out, because I was stressed the whole time! Steve is very kind and professional and i would absolutely recommend him! I could tell that he genuinely cared to help me and that's what meant the most to me. 10/10. Thank you Steve for helping us get our home!!

Steve was an outstanding person to work with. He went above and beyond to make sure I understood what I was doing. He was always available a gave me the best advice through the whole process. I would recommend Steve to anyone especially new home buyers.

We’re so thankful for Steve and Sandy! Steve made the process smooth and stress-free, and Sandy was such a huge help throughout. We couldn’t have picked better people to guide us through buying our home.

Steven Runnells and Amber Ambush were fantastic during our unique mortgage process. My wife, a recent immigrant from Germany, and I, buying land at the same time, faced an unusual situation. Despite the complexity, Steven and Amber were patient, clear, and made us feel supported and protected throughout. They guided us through every step, helping us organize all necessary documents and ensuring we understood everything. Thanks to their excellent support, we secured a great mortgage rate and reached our closing date on time. Steve even showed up to the closing. We highly recommend asking for Steve as your loan agent when working with this company—you won’t regret it!

Steve is literally the best! I have worked with many lenders. He is leaps and bounds above the rest. He is fair and honest, which is very hard to come by. He cares more about integrity than money. Top notch. I live in VA and will continue to use him, till he won't have me anymore!:) He worked with me on a home I purchased in WV. He made the process so seamless, that I used him for my refinance in Richmond VA. He better still be working for years to come, cause I’m not done yet😅🤣.