The Summit Plymouth

I honestly love it here at the summit. The staff is a great mix of being professional and funny. They are down to earth people who get the job done every time. I have seen some difficult situations that they had to handle and turned out amazing. The neighborhood is a great mix of families and we are so close to some amazing areas. You have the waterfront,downtown, amazing library and some really amazing schools. There are always events nearby and the staff at the summit make sure you have all the info needed.

This place is an absolute disaster. The manager, Michelle, spends her time harassing residents instead of fixing the real problems here. Maintenance staff wander around on their phones while serious issues—like drug dealing and crime on the property—are completely ignored. Michelle plays favorites and decides who she wants to keep here, rather than treating people fairly—especially families who are just trying to live in peace. It’s embarrassing and unprofessional. The pool is a safety hazard. In August, the fire department had to step in because the pool lock wasn’t even up to code. It’s pure luck a tragedy didn’t happen. Do your research before you even consider moving here. I’m beyond grateful I didn’t make the mistake..

Do Not Move Here – Unsafe & Poorly Managed This is not a safe or peaceful place to live. Police are in and out at all hours of the day and night. Drugs and discarded needles are common, and there are homeless encampments in the woods directly behind the units. A simple google search will show a recent drug raid here on Colonial Terrace. The property manager, Michelle Kendall, actively creates tension among residents instead of fostering a safe community. She has harassed tenants and failed to address serious issues. For example, one tenant has been caught pointing security cameras into other residents’ windows — including children’s bedrooms. Instead of resolving this disturbing behavior, her “solution” was to tell us to buy cameras and point them back. The previous property manager, Am

I attempted to contact the onsite team with some questions. The gentleman who answered, David, immediately dismissed my call. I asked to speak to a manager (Michelle). David said no and that they were busy. I asked for a time to call back and he responded with whenever or tomorrow. I then heard him speaking to someone in the background and laughing (at this point I am positive it is the manager (Michelle) I just asked to speak to but could not due to how busy they were) about the conversation we just had. When I asked for a better time to call back he dismissed me again and hung up. If this is how the company or that manager and front desk operate I would say it is not a place for me to live. I also work for a company that is a vendor for apartments throughout the city and I would say this

I lived here for a year and it was fantastic. Every time there was a maintenance issue they came the same day. They are all friendly, the neighbors were all incredibly nice. This was the perfect place to live, even walking distance form downtown Plymouth.