The Ridge at Bandera

I regret renewing my lease here. The manager, Carmen, is so rude. I told her I wanted to be present when maintenance came and she said it didn’t matter because she and the maintenance crew could enter anytime they wanted. I told her it was because I had an i-pad go missing once about 5 months ago when I was having work done and I wasn’t there. I didn’t report it at the time because I knew I couldn’t prove it, but since then I wanted to be present if possible. She told me no one wanted my junk. She also made fun of me for not having furniture in the living area when she came to my apartment. I wanted the mold to be taken care of and she told me to clean it with bleach. She said she made a very good salary and so did the maintenance, even though I made no comments on that. I wish I could lea

Review 2: This is part 2 of our signs of neglect and bad experience with this complex. We have been here 3 years and still had issues with management. If you look around the complex, various beams and patios are cracking and falling apart which pose a huge hazard for tenants. We moved out due to this issue for the risk of injury and even death. Our balcony was cracked in multiple areas along with the beams that hold up the structure was visabily bending and starting to crack. We felt very unsafe and despite bringing this to managements attention, they ignored our requests until we moved out. We have numerous pictures and photos of the foundation issues that the complex has. The rails are even pulling against the walls as you can see due to the weight of the structure pulling apart. the

We have been living in these apartments for almost one year, and since the arrival of the new manager, there have been many positive changes, including repainting the stair railings, the exterior doors, and the parking lines. Additionally, the management is very quick in repairing and replacing the apartment facilities. Thank you to the new management

Review #3: Air condition issues are often a huge problem with mold. Ask the tenants yourself or check the reviews and you will see the truth. We have lived at this complex for 3 years, yet since then our AC still has yet to be fixed. We have contacted this complex and the best they could do was make a drain in the meantime. They do not keep work orders in line or on record. Keep this in mind. If you are to request a work order, make sure to ask for documentation and a copy for yourself along with photos. In the past, they would tell maintenance without documenting. We have been exposed to black mold, and despite providing evidence in our complex, our issues were ignored. There is a lot of mold around the complex. Especially around the ac units out side. Take a moment to look at them and

Daniel from maintenance came in today incredible worker he came in today to work on stuff that I asked to be fixed was very friendly and professional. Very pleased to say that I’m proud of management on this property very well done.