The Reserve At Northgate

Apartments are nice, but the lady who works at office absolutely miserable to deal with. Good luck with her! I was taking care of my friend living there and she towed my car for parking in one spot over I had to come at 5am and made a mistake parking in one spot over cost me a lot of $$$ for no reason all she had to do is contact the person who was living there and that’s it.

Disregard the noise being generated by some of the other reviews of The Reserve at Northgate. It is a great community. There will always be negatives, but this community is, by and large, a lovely place to call home. The leasing office listens to feedback and endeavors to work out resident issues. Ask questions, read the lease, use common sense, don't leave items in your car. The pool, fitness center, and clubhouse are fantastic. I enjoy walking to Trader Joes - the location is super convenient for my commute and comfortable for the days I work from home.

We have lived there for a year. This has been our experience so far. The positives: 1. Everything is brand new. The apartments are simple yet upscale, with LED lighting and quartz countertops. 2. The soundproofing between units is impressive, although you can hear loud music and footsteps if you have an apartment above you. It’s reasonable though. 3. They accept pets and they have a fancy pet grooming room plus a small dog park on campus. 4. The amenities are quite nice: 24 hour gym, a pool, gas fireplaces outside, free EV charging, dog park, basketball court and a large hot tub. There is also a (quite nice) clubhouse for events, which is free to rent out for residents. 5. It’s located in a shopping center, so you can walk to Trader Joe’s. It’s five minutes. I love that. 6. The utilities

WARNING to prospective tenants. I will be leaving as soon as possible. October marks a year of living at the Reserve where I have experienced/witnessed: -Gates not locked so the property is not secure. -Parking spaces are not assigned to any residents. -Car break-ins have occurred for multiple residents. -Their company equipment text message system used to argue and name call residents to their personal cell phone. - The building was supposedly falsely wired during construction and now there is no keypad entrance to the interior gym door, the clubhouse doors and the interior pool gates. During a tour you will be walked through this way with the use of their master key, but you will never have the same access. - 18 A/C units broke during a heatwave. - Multiple complaints about appliances in

The management is terrible at this apartment complex. They started charging residents for utilities not listed when signing the lease and have charged me hundreds of dollars to fix things in the apartment that were there when I moved in. I had to call Matienence over 10 times within the 4 months I was there because things in the apartments did not work or were breaking. Mind you that I was the first person to ever live in the unit as well. For example closet doors falling off, carpet lining coming up, broken hvac system, loose electrical outlet covers, towel rings falling off with the paint chipping off with them, power outages, and no assigned parking like promised in the lease agreement which from what others have said has been in the works for almost a year in a half before they were a