The Racquet Club Apartments

If I could Give this place a zero I would. Policies and lease are always changing. I’m about to re-sign my lease because I don’t feel like moving and starting over but they make it awful hard. Not only did they increase the rent by almost $120 for the next renewal on the same exact place but now you have to use spectrum which is included in your rent even if you refuse service. This place does not care about tenants. It cares about $(money)$ and that’s it. Maintenance does not do anything as far as maintenance checks. the apartment air filter hasn’t been changed in over a year. They talk about having good amenities But the gym is either scorching hot if it’s summertime or freezing cold in the winter because they don’t wanna lose money after office hours so they just turn it off. this place

If I could give zero stars, I would. Our experience has been consistently disappointing and poorly managed from the start. Throughout the entire move-in process, we were repeatedly told that our unit was being cleaned and prepared, which was clearly not true. Communication has been extremely poor, emails often go unanswered, and we’ve had to send multiple follow-ups just to get basic responses. We received the apartment in unacceptable condition. The shower head was heavily rusted and only replaced after repeated emails and requests. The tub floor was black at move-in and remains stained. The walls and floors are chipped, cabinet holders are dented, carpet cleaning was not done, refrigerator parts were missing, and the storage closet was filthy. We have also dealt with cockroaches. Addi

I dont really understand some of these reviews, I have been here for a few months now and I LOVE IT! Kaley continues to impress me with her professionalism and the entire staff goes out of their way to make sure all my maintenance needs are addressed! If you are looking for an apartment I highly recommend this place to anyone!

If I could give zero stars I would. For the sake of not leaving the longest negative review in history I will just say the management here does not care about you, your apartment will be falling apart and they will do nothing and blame you for it and as you can see in these pictures they don’t care about tenants health at all. So if you want to move to a place and get sick because of how it is maintained this is your place. This wasn’t fixed properly and was only one of about 100 problems. God speed.

I’ve lived here for over 5 months now. Bill, the Assistant Manager, has gone above and beyond with providing excellent customer service on multiple occasions. He has answered my questions when I’ve called, he’s helped me with following up on my maintenance requests, and just yesterday he helped me with a package. Never once did I feel that I was a an unwanted interruption. Thank you, Bill. Thank you for being a good example of what customer service should look like all the time.