The Preserve at Creekside

The short review; avoid living here. It's too expensive and the problems are absolutely ridiculous and comical. The detail oriented review; still, avoid living here. I have lived here for a little under 5 months and have seen a slew of problems that started right from when I did my first walk through. I called this place multiple times to set an appointment and nobody picked up the phone. I emailed this place and was able to get a response after a few days. The tour of the place was nice showcasing a lavishly decorated demo apartment with amenities that were shown but weren't even in my apartment which would include a fireplace, and nice countertops to name a few. The only modern amenity my apartment got was a Nest thermometer. For internet, your only options are Tmobile and Xfinity (no

The staff is amazing. Office staff responds right away and truly care about their tenants. The maintenance crew are awesome. Friendly and helpful in any issues that pop up. Moving in was a breeze and everyone was so helpful.

Complex will ignore health concerns and will find any excuse to ignore the issues. I work in HVAC and have made multiple service calls to get my unit PROPERLY checked and what I have been met with are the most minor checks and gaslighting of my problems. There is a leak in my ducting and my condenser freezes, the complex has ignored my calls and requests. The overall health of the apartment has been lowered and the downstairs neighbors moved out over health concerns. Do not move in!

The floors and walls are thin. I always hear the upstairs and next door neighbors. People are always having parties by the pool after 10pm, and there is no rule enforcement. People regularly leave their cars in a red zone, and nobody does anything about it. The garage door rarely closes properly the first try. The door seals are old, so flies always come in the house even with all the windows and doors kept shut. The rent is too high to have all these issues all the time. I'll be leaving when my lease is up.

We have been living here for 2 months and this is the best complex! Good location, the nicest management we have ever met, big and clean swimming pool, beautiful green area and the best apartments. as well as good walls and soundproofing, 10/10