The Pointe at Irving Park

Roaches. Rats. Spiders. Nasty sidewalks (I fell when it was winter when the concrete iced over because these sidewalks aren't regularly pressure washed. I've asked so many times for them to pressure wash the main sidewalk coming from the stairs and you can literally see where they stopped at. I bought my own pressure washer just to clean my balcony). The "grass" is nasty- where there is grass at. It's mostly just dirt. The grounds are so gross. The parking lot is abysmal. No assigned spaces for the residents so expect to walk if you get here after 5pm. The grills are nasty. My cabinets are wonky and don't shut all the way. I've had maintenance in here soooo many times for the popcorn ceiling falling off. There has been a leak at my front door that has ruined my outdoor rugs since move in.

We absolutely love the friendly service of the staff. They residents are great neighbors. This has been a lovely place to live for both my friend and her little dog. She is so happy here! And an extra heartfelt "THANK YOU" to Liz for going above and beyond for her residents. ❤️

Elizabeth was exceptionally helpful, professional, and courteous of our time as she showed us the apartment. She demonstrated great attention to detail by taking photographs and informing us that any issues would be addressed with a work order prior to our move-in. She assisted us in resolving application errors and ensured our comfort before our departure. Moreover, she provided a thorough tour of the apartment we were interested in. I sincerely appreciate the time she dedicated to assisting us and her willingness to facilitate an immediate move-in given our circumstances.

Ms Gomes was very insightful and helpful . Made sure that everything was taken care of precise and everything. If you run into issues she is very fast to fixing the problem . Super nice and very courteous. Definitely would recommend this to anyone wanting a good apartment

I lived here for a year and I could not wait to get out. The apartment was invested with cockroaches, I’d sometimes find two a day. In the year I lived there I never saw a landscaper which really is shown by the overgrown hedges, falling tree limbs, gross sidewalks, literal mud parking lot, sticks, and leaves everywhere. The maintenance team was terrible, and told unfulfilled promises. My apartment wasn’t ready to be moved into. My shower was not even caulked so I wasn’t able to shower until day 3 of living there, my laundry door was broken, my stove top didn’t work, my slider door lock was broken, sink was rusted, and mirror was gross and chipped which was never boarded like I was told. At one point the apartment above me must had flooded which caused my ceiling in my bathroom to leak. Ma