The Penn Warren Apartments

I can’t say enough good things about the management at this apartment complex. Marquita, the property manager, is always incredibly kind and does a great job keeping tenants informed and up to date. Skip, the maintenance coordinator, truly goes above and beyond! Work orders are handled quickly, and he shows genuine care and concern for the issues rather than just rushing to get the job done. This place has truly done a complete 180 since NexGen, Marquita and Skip took over. We are so incredibly thankful for them and the positive changes they’ve made to the community.

I have lived here for 2 years, and what started as Byers and Harvey—turned into NexGen. I will say it seems as though NexGen cares much more than B&H, but like most places there could be improvement. Skip is an absolute delight! He went all out of the Christmas decorations this year, and it made me smile every time I came home after a long day of work. If only there was more of him so he could take a break once in a while!! As far as the quality of life here, I am lucky to not have any major issues that need addressing constantly. It doesn’t seem like anyone can afford to fix things the right way around here, and it causes a lot of stress for many residents. I love the location. It doesn’t take very long to get to any part of town from here, and there’s plenty of sidewalks to enjoy on a

After having lived here for 7 years I have seen the absolute lows of property management, including the owner's sister, who wasn't even the worst, and Byers & Harvey, who were so terribly unprofessional that I can't believe they're in business anymore. In comes NextGen with Marquita and Skip, like sunshine breaking through the storm clouds. Marquita is by far the most pleasant and hardworking property manager I've ever seen, concerns are handled immediately, information is readily given or researched, always with a smile on her face. Skip keeps the place up with a concern that exceeds building maintenance, and him living in the building adds another bit of peace of mind in case of an emergency. If we could just get the owner of the building to spend the money on needed repairs, I wouldn't

I’ve lived here for 5 years. This was the first year anyone gave a hoot about decorating the place for the holidays. I loved the decorations immensely. I’d give 5 stars if the person who owns the building and the property manager took as much pride in their job as Skip does. The people that are on site do with what they have, but this building needs serious work. I’ve been told the work will be done, but all I see are bandaids.

**Title: Ongoing Water Issues at Penn Warren - A Call for Action** I've been a resident of Penn Warren for nearly four years, and my experience has been challenging, particularly due to a persistent leak that has turned my room into a mini rainstorm for the past two years. Throughout this time, I've seen several management companies come and go, including Byers & Harvey and now Next Gen, all of whom have been made aware of this ongoing issue. Unfortunately, despite inspections and assurances, no effective solutions have been implemented. Today, I discovered a new leak, which inspired me to finally share my experience. Living here has been marked by continuous water-related problems, raising concerns not only about comfort but also about safety and maintenance. I have abundant video and