The Nines at Gleneagles Apartments

Since moving to The Nines at Glen Eagles, I really enjoy my place and couldn't have worked with a nicer bunch of people in the rental office. I have had difficulties and yet no one has Ever treated me badly. Always professiona, accommodating and fair. Love it here.

Thank you for providing such a beautiful place for my family and I to call home. Quiet community, plenty of parking and friendly staff available to assist when needed.

We arrived for a tour, discovered it was "self-guided". The leasing agent was not aware of any community activities in the complex, stating the HOA has activities that the renters can use. As we approached the apartment, we were overwhelmed by the aroma of weed. Once in the potential apartment, we noticed the worn condition of the bathroom cabinets, and even noticed that there must have been a water leak under the bathroom faucet that was not fixed but instead just painted over with the bubbles appearing under the paint. If this is how the St. Charles properties are cared for, we will pass and consider an apartment managed by a different company.

**UPDATE After renewing my lease there has been a decline in communications. They have sent out a reminder email and it has been the residents first time seeing the email. They use to post letters around the building and send emails when maintenance was scheduled. They send you a letter in the mail. With everything being electronic they could really improve on communicating with residents for important dates.** I’ve generally had a positive experience living here. The maintenance team is excellent—always prompt and professional—and the community is very quiet, making it a great place to live. That said, I was a little disappointed that no incentives were offered to renew my lease. While I understand that rent increases are a reality given the current economy, a gesture to acknowledge loy

I wish to take this opportunity to thank The Maintenance Dept of the Nines for their recent prompt and professional services rendered to me. I am very pleased with the upkeep of the property here, and pray that it never changes.