The Mortgage Exchange

I’m assuming Sean Sinclair doesn’t work there anymore since he won’t answer my emails. He does know what he’s talking about when he DOES communicate which is why I’m giving 2 stars instead of one. But I was rushed and pigeon-holed into not buying points because “rates were going down” and he told me they could adjust my rate in November 2024. I have reached out several times without response. They also forced me to push out my closing date because they forgot to order an appraisal for multiple weeks so I didn’t have clear to close, and it was my first time selling/buying by myself so I was not aware. I would implore anyone to find another lender.

I very very rarely leave bad reviews. I have closed more than a dozen loans and this is the worst company I have ever dealt with. They initially had me pay for an appraisal, that they ordered that their investor rejected (900 out of pocket). Every question you ask them takes a week to answer. They ordered my second appraisal and home owners insurance for the wrong address. They consistently lied to me amount thier timeline of answering and getting back to me. Theyve had my loan open 3 months now and no sign if a closing date. Ill have you and answer by then end of today means you'll not hear from me for 2 weeks until you chase me down. They are currently in the process of ghosting me, via call text and email.

I can’t say enough good things about Blake. Over multiple files, he's proven himself to be reliable, responsive, and always one step ahead. He keeps financing on track while also keeping things easy for clients—a true team player every single time.

Do NOT DO Business with theses people we were going to do a home loan through theses people they did a hard credit check on our credit report on me & me wife they got our info and they never tried to call us or anything for a month we tried calling them a ton of times in the week they never answered then we left a voicemail that we were hoping to here from them after taking a hit on our credit and that we’re disappointed & we finally called again & they picked up we told them that we were not happy about being ignored & that our credit been ran with no updates or anything & the owner was very rude to us & we ended up not doing business this company is a joke I’ll be making sure lots of other people know about this & stay away from them very unacceptable owner also texted us saying that the

I had a great experience using the Mortgage Exchange to purchase my first home. Kevin was very professional, patient, and prompt. He answered all my questions and provided good advice. The whole process only took about one month from the initial application to my closing, which was awesome too. I will definitely work with them again in the future. Thank you!