The Lookout on Cragmor

I’ve had a great experience at Lookout at Cragmor, especially with the strong team currently in place. The staff is professional, responsive, and genuinely invested in creating a positive living environment. Communication is clear, maintenance requests are handled efficiently, and the property is well maintained. One of the standout amenities is the 24-hour gym on site, which is incredibly convenient for residents with busy or unpredictable schedules. Having around-the-clock access to a clean, well-equipped fitness space is a huge plus. Overall, it’s a great community and a comfortable place to call home.

I am currently in the middle of my third lease at The Lookout and I would not be happier living anywhere else. This review is mainly for the management, as there are some things (like loud cars or music and warping of cabinet doors) that are out of their control. Yet, when the noise is excessive enough to complain about, or a repair needs to be made, the office promptly handles it and the issue is quickly resolved. The building was under different management over a year ago, and I understand the one star reviews as that manager was busy with her life and didn't put much time into making our living experience special. Since the new management took over, the whole morale of the place has improved drastically. They got a new fancy printer available for residents to use, have more free breakfa

This place is terrible and a scam. I moved in in August because they told me it was a fixed lease and if I didn’t sign I’d loose it , this wasn’t true and only the beginning of false information. If you don’t specify you don’t want premiums they will randomly place you and charge you $30 for each one. If you have roommates that are terrible they won’t do anything I got my mail stolen out of our shared mailbox all year and all my stuff stolen all year. If you need something good luck the office would be closed for days at a time and sometimes they’d let you know but they’d send you an email after they’ve closed for they day that they’d be closed for a week. We didn’t have a building manager for several months no maintenance guy. Maitance would take weeks to complete. I broke my lease early

I just want to say thank you to the lookout staff especially Kyle on the maintenance team for helping me this morning when my car was blocked in by another car!!

I would highly recommend this apartment complex, its staff are extremely sweet and go up and out of their way to make sure you have a good experience. I look especially forward to staying there when I return. Kelly was the coolest and she kills it in customer service 😮‍💨😮‍💨😮‍💨