The Den Cedar Ridge

PLEASE DONT LIVE HERE: If I could give zero stars I would. My experience living here was very disappointing. I will tell it briefly but there was so much more. First, were ongoing pest issues in the apartment, including ants and spiders, which made the space uncomfortable at times. Communication with management was also so frustrating. Many times emails were not answered until multiple follow-ups were sent, which made it difficult to get issues addressed in a timely manner. There were also several occasions where the hot water stopped working, and at times the water appeared discolored. Another concern was the move-out process and additional charges. They will do their best to charge you for any little thing after you move out and they will claim it’s beyond normal wear and tear when it’s

Honestly, a very nice place with modern appliances and responsive maintenance staff. Openable windows (you wouldn't believe how much that helps), controllable heating and AC, you really couldn't ask for better there. Good about of cabinet space, though may or may be a bit lacking for four people if you all have your own stuff (cookware primarily). Came clean and is easy to keep clean. Walls are a bit thin, I could just have abnormally loud neighbors, but nothing too bothersome.

This is my first time ever leaving a review on Google, but I feel like I need to share my experience with The Den. I was a visiting student at UConn and spent 11 months living there, and honestly, I’m really disappointed. At first, everything seemed great. The manager was super friendly, promising me discounts and rushing me to sign the lease. But it was all a trap. When my lease ended, I made sure to clean everything thoroughly, but they hit me with outrageous repair charges. For example, they wanted me to pay over $200 for two ceiling tiles that were damaged by a leaking pipe—money that could’ve easily replaced an entire ceiling! And when I asked for an itemized repair bill, they refused to provide one. Out of the $500 security deposit I paid, they deducted $425, but what’s even worse

I love living at The Den. The supportive staff, reliable on-site maintenance, and comfortable living spaces make it an ideal place for new renters to feel welcomed and at home. Everything is well-maintained, and any questions or concerns are always addressed quickly. As a college student living in my first apartment, I truly appreciate how easy and comfortable the transition has been. I’m very glad I chose to Live The Den!

The amenities are fine but the availability of the office is horrible and communication is very slow. Things are not fully transparent and my biggest gripe is with the shuttle. If you think you are catching it at a reasonable time you are wrong. It will stall for an arbitrary amount of time at the office, I’ve had to wait nearly half an hour for it to move again not even on a change cycle and it is infuriating and messes with your schedule. The app regularly mistracks and will tell you it passed or hasn’t arrived only to suddenly update and you’ve missed it. It’s free which is the only saving grace but I recommend having a car or a steady fund for uber if you don’t want to be constantly late. The doors are always very disconcerting as they may take a while to lock or unlock. They send ema