The Crossings at St. Charles

Koy Moorehead is the best assistant manager at The Crossings at St. Charles! She’s incredibly friendly and approachable. When I wanted to move to a different unit, she went above and beyond to help me, making the entire transition smooth and stress-free. I really appreciate her kindness and professionalism! You can tell Koy truly cares about her residents here at The Crossings. She always takes the time to wave hello and stop for a quick chat when she’s out and about. Her friendly personality and warm attitude make the community feel so welcoming and comfortable.

What else can be said other than wow! Koy goes above and beyond to show you the LUXURIOUS apartments they have to offer. She ensures all your needs are met and that you fully understand the rental process. Apartments are clean and If you notice the tiniest issue like a switch plate that is lose she gets it fixed ASAP!

DO NOT MOVE HERE UNLESS YOU WANT TO PAY OVER $110 ON TOP OF YOUR RENT FOR “SHARED SPACES” scroll down to see some of the bills that are usually $100+ on top of your rent and other utilities. The way they break it up makes no sense, the leasing office and Conservice refuse to give me the actual utility billing. Terrible companies on both sides. Conservice is a scam... Terrible response time on every single work order. If you like sitting in a 80-90 degree unit for a week straight with little to no help and then you're responsible for the increased bill then move in! I'd avoid this place as I do not want to pay for my buildings water, sewage and trash - I'd like to pay just what I USED. The flat fee worked for the residents, not your share holders. Getting a response from this office is a g

Had a really good time yesterday! Ma’am Koy’s halloween party was really fun. Good food and drinks plus we brought some cute costumes back home. Overall I rate it 10/10! Really excited for next year’s party!

DO NOT LIVE HERE!!! Don’t listen to the Halloween reviews, they asked for them at the party. This place is a scam, their appliances are actual trash and they are TERRIBLE at getting them fixed or replaced when needed. The RENT GETS RAISED like crazy each year. Their Conservice bill ON TOP of your rent is very expensive. It can be all the way up to $120 or more, it was $120 for NOVEMBER. I wish I could move out of here. I would save your money and go somewhere else, especially where you won’t pay an extra $120 per month on top of rent and don’t listen to the load of bull that they will tell you it’s normal. They said it would be $10/$20 per month, not $120. There are so many better places to live. Also, the neighbors are extremely noisy, smells like cigarettes, and the bass from their cars