The Commons of Chapel Creek

I really appreciate how management handled a recent noise complaint. It had not been addressed previously as recommended, but Alexis took it seriously, followed up, and resolved it promptly. It made a noticeable difference and showed genuine care for residents’ comfort. I also want to highlight how wonderful the women in the office are overall as well as the maintenance team. They’re always kind, welcoming, and even take the time to show affection to our dog, which truly makes the community feel warm and personal. Thank you all for the care and attentiveness.

Horrible moveout experience!!. Apparently below carpet is in "unsalvegable" condition because stated in 3rd party bid from (" carpet expert"), hence the tenant is charged carpet replacement charge. I had stayed here for merely 12 months but I was not provided a brand new carpet to start with. When you demand for invoice of replacement, they will have stories , like telling property manager is "not comfortable" sharing the invoice of carpet initial replacement or re-installation on moveout. If you pressure, they will come up with redacted bill screenshot. Funny how they came up with the redacted screenshot of invoice of carpet re-installation within 10 minutes after the account manger told on the call " the work is in progress hence they cant provide invoice" The account manager ( Al

I stayed here for more than 16 months. Move out experience: One word Horrible We completed our 12 month lease and then we moved to month-to-month lease. We have given a heads-up to the property well before the 60 days notice to extend for one more month but the property manager (Ashley) disagreed to do so. She mentioned that the property was already leased to next tenant. While moving out, I have hired a professional cleaner and they cleaned the whole apartment. I vacated the apartment on 31st of December 2018 and we saw a new tenant there on 2nd of Jan 2019. They are closed on 1st Jan. When I got the move out bill, they have again charged me for move out carpet cleaning. We had carpet only in bed room. The living room was wood. I was asked to produce a receipt of professional cleaning b

I've been living at The Commons of Chapel Creek for three years now, and I’ve been here long enough to write an honest review. The community is quiet, and my neighbors are friendly. At least on my floor, everyone is respectful when it comes to noise — no issues with loud TVs or music. Maintenance is prompt and responsive, and this is the first apartment complex where I actually feel like the pest control fee is being put to good use; I’ve never had any bugs inside, aside from one cricket (which I probably let in myself). The office staff has always been friendly and helpful, and I’ve never had any problems with them. Overall, I’d definitely recommend living here.

Don’t move here especially if u don’t wanna get followed in and out your apartment from when u leave and come back from the tenants and there friends. We have a little group here it seems that like to harass others minding there business!!