The Bouklis Group

Frank showed 2 apartments and called every other realtor in astoria an amateur because my student loans had plummeted my credit score and i was struggling to get approved. He told me that it meant I was educated and that it was a good thing. I applied to the apartment since he made it seem like I'd get approved. I then reached out to him 2 days later to see the status of my application and he didn't even have the decency to let me know that I hadn't been approved. Luckily there are other, more ethical, realtors in astoria that helped me find a place but this realty group has a bad reputation for a reason. Steer clear if possible.

I am quite surprised on the negative reviews here. It might be agent-specific. My experience with Gus Kounelis was great. He really showed that he cared for my interest, and would try to get the best deal for me. He was transparent, highly communicative, and diligent. I would recommend him as an agent and would keep in touch with him for future opportunities. He willingly shared his subject matter expertise as well, and really appreciate the time he lent to his client. As for the company itself, I found Frank responsive to emails and have directed me to Gus. There was another agent that was suggest prior, not as responsive. So I’m glad on how things turned out.

❌ AVOID The Bouklis Group: Absolute Worst Rental Experience in NYC ​DO NOT RENT FROM THE BOUKLIS GROUP. I would give minus stars if I had the chance. ​This was, without a doubt, the worst experience I have had in New York. Dealing with Frank Bouklis was a nightmare, and "being nice" does not excuse the subsequent chaos and deceit. ​Last-Minute Cancellation & Reoffer: I was approved. The day before my move, Frank called to say the unit was given to his nephew. Frank showed me another apartment 4 days later which i didnt like. A week later, after I went to his office to demand the money, he finally gave me a check. He then later called to say the SAME UNIT was available again, which I accepted days later. ​Unprepared Apartment: After finally accepting the unit again, when I got the keys,

I went back and forth with them for about 2 weeks. The agent I worked with was a very nice guy and appeared to genuinely want to help, but unfortunately misled me into thinking I would be approved for an apartment. I even Zelled the broker agent a 500.00 deposit to hold the apartment while waiting for final approval. After providing all the documents required and meeting the income threshold, I received a call stating, "The landlord said it was too complicated due to my marital status and didn’t think I could afford it." Albeit the reason had absolutely nothing to do with my eligibility. I met all the requirements. I then reached out to another broker agent with Bouklis and was given the runaround when trying to set up an appointment to look at a different apartment. After stating I wa

Extremely deceptive practices. Illegally charged broker fees after the Fare act was passed. Please use a different broker.