The Addison at Sunlake

Lived here throughout this year. Overall the community is alright, there was a guy who pulled a gun on some neighbors. The Maintenance is alright, they never fixed anything we told them about and instead cut our security systems power. The property managers amazing, he lets himself into your apartment with no notice after they cut your security. Overall I will never touch another apartment owned by this company.

I had an awful experience at this apartment and would not recommend to anyone. The majority of the staff doesn’t seem to care and is super unhelpful, but Mannika is the absolute worst of them all. Many times she said she put in maintenance requests for us, only to find out from other staff she never entered it. At the end of my lease, the paperwork they issued and the portal both had the incorrect amount of rent. I called to ask them to update the portal amount with the correct amount so we could do our final payment, and Mannika claimed that they couldn’t. I asked her the amount, and she proceeded to tell me multiple different amounts. This place has a ton of fees on top of regular rent, so I tried clarifying with her which of those were included and she kept speaking over me telling me t

For the most part, the property and amenities are ok and the location is convenient but I am not seeing any reviews talking about how thin floors, ceilings and walls are. It is so awful that it feels like every day is the worst day of my life. My upstairs neighbor must be parading elephants around their unit on a daily basis, and at all hours. I cannot even count the amount of times I am startled or disturbed by stomping around or banging and dropping of items above me and then having to hope that someone is not going to crash through the ceiling. I know when they wake up and go to bed, when they go to the bathroom, when they are cooking, when they are talking on the phone, running a load of laundry, etc. I cannot sit in my living room and watch TV in the evenings without hours of distract

My son and daughter in law stayed her and stay away. The management and office staff treated her bad because she is “different” from them. They went months with dryer which they pay for . Lots of times valet trash didn’t pick up their trash which they pay for. The gates are always broken . But the main thing is the treatment they received from staff there.

I wanted to avoid writing this review if at all possible. I was hoping that we would be able to break our lease and wash our hands of this place. Let’s begin with the hallways, they are always covered in filth. When we initially moved in, there was dog feces smashed into the cement in the hallway for MONTHS before it was finally cleaned. There is consistently trash scattered in the hallway. On top of that, there are always palmettos and their fecal matter as well. There wasn't a filter in our A/C unit when we moved in (as pictured). We weren't given one until we went down to the office to ask for one. Thankfully, Anthony worked here and brought us one as soon as we asked. The floors are paper thin. You will hear your neighbors both beneath you and above you. The apartment was not clean