Susanne Reed at CrossCountry Mortgage

Sue and Jackie were super helpful in securing our home loan. They were kind and very quick to respond, which is necessary in today’s competitive housing market. The only area I would suggest for improvement is making sure communication is clear and fully answers the questions. There were a few times we had to reach back out after a question was responded to in order to clarify details. Overall, a great experience, and I would work with them again.

I want to give a big thank you to Sue!! When my initial mortgage loan was falling apart, she was there to pick up the pieces and rescue my loan, just 1 wk before my closing. She helped get answers that others couldn’t seem to find and I appreciate her so much. I would recommend her to anyone who is buying a home. Thank you Sue once again, you’re a rockstar!! ❤️

From day 1 of contact the Sue Reed team made this a great experience from beginning to end. The ease of application, the frequent updates, the questions and concerns were answered not just during work hours but after hours and weekends. We feel the team answered and explained and guided us every step of the way all hours of the day. Great service for one of the largest investments you will make! Highly recommend their outstanding customer service, knowledge and process!

I recently had the pleasure of working with The Sue Reed Team at Cross Country Mortgage during my home buying process, and I cannot speak highly enough of their exceptional service. From start to finish, Sue and her team demonstrated professionalism, expertise, and genuine care that made what could have been a stressful experience seamless and even enjoyable. The Sue Reed Team was incredibly responsive, answering every question promptly and thoroughly, no matter how small. They took the time to explain each step of the mortgage process in clear, understandable terms, ensuring I felt confident and informed throughout. Their deep knowledge of the industry was evident, as they guided me toward the best mortgage options tailored to my financial situation. What truly set this team apart was t

Sue was incredible to work with! She worked tirelessly to get us closed on time, secured a competitive rate, and beat out other lenders with significantly lower closing costs. We couldn’t be happier with the process, highly recommend!