Storage Asset Management

As a pervious manager . I have to be honest . They over work you , dont care about your health . Rate increases all the time and when you bring it up to the Dm all you get is if the tenant moves out then its a health moveout . While new tenants can rent for cheaper but the good tenants pay more how is that even right . The Dm that i had made you feel worthless and not vauled ever. She would make employees work in almost 100 degrees and not allow a lunch break. She breaks all rules and work conditions were horrible . This company is a joke rental increases, bad management , crappy pay for what they expect . Working for this company is signing your life away .

Ozark, AL Location Storage Scense Google Review On site manager Marla is great! In no way should this review affect her. She is always super sweet, helpful, and provides great customer service. This is for the company itself and for their regional manager Megan Franklin. I have rented one or more units from this company since before they took over the facility. I have had a unit at this location for over 4 years! The first issue I have with them is there was an incident where a renters children set off multiple fire extinguishers, once this happened we were told that few wouldn’t be able to access our units in this building until further notice. Two weeks went by with zero communication from the company and I needed to get some things out of my unit and to also downsize to a smaller unit

I hired SAM to manage our self storage facility last year. They projected revenue increases to win our business, but have significantly missed their own projections, and in fact are performing worse than previous years. I've also had administrative snafu's where they almost cancelled my insurance without my consent. I will wait and see, but as a business owner I cannot recommend SAM.

A completely inept company at best. If you are a storage company and want to outsource your Storage Unit Management, this is not the company for you. As a tenant at a property management by SAM (Storage Asset Management), expect that your tenants will receive no service. This company couldn’t even update an expired credit card. What they can do is send Anonymous e-mails and provide a generic customer service number where no one can help you. You can also expect that they will not respond to any e-mails they receive, as an added bonus. Zero stars, and they should take “Management” out of there name because they do not know how to do that. Expect unhappy tenants, and your Vacancy rate to increase. Update to response from owner: Macoby Self Storage - you can see the 1 star review the

Recently I was sick with COVID and in order to receive care my family and I was forced to leave PA. I told the store manager and pleaded with him not to auction our things on April 20th of this month. He refused to help in anyway and stated he had the right to refuse any payment that did not cover our entire bill. I was only short $50 dollars until the 27th of April in cash and would not allow credit cards or checks payments only cash. I am a disabled veteran the 27th of April is when our pay disburses. He wouldn't give us until the end of the month but we were charged for the entire month in the invoice, thereafter I was even told our things were still at the storage after the the 20th and yet he still refused to allow me the customer our things but first he lied and stated our things had