Stillhouse Flats Apartments

Impossible to get a hold of someone. No returned phone calls or email follow up. Manager said they would call me and didn't. I understand there's probably a huge waitlist, so you're not hurting for renters, but it is very unprofessional to ignore potential customers. I will be spending my money elsewhere.

Andrea Sorrentino is an outstanding Property Manager at Stillhouse Flats. Her professionalism shines through in everything she does, and she consistently approaches every situation with the best intentions. Andrea is also incredibly personable and friendly, making it a true pleasure to work with her. What stands out most is how informative and knowledgeable she is—whether it’s details about the property or helping navigate through processes, Andrea always ensures clear communication and support. I honestly cannot give her enough credit for the way she carries herself and manages her responsibilities. I’m truly grateful that both I and Keller Services get the opportunity to do business with her. Andrea sets the standard for excellence, and Stillhouse Flats is very fortunate to have her.

My experience with Andrea sorrentino was heartfelt she made the process easy and welcoming

Such a great person always eager to help with anything that is needed!

Went into offices at 1pm, and there was a sign saying management would be back at 2pm. I returned at 1:45pm. A NEW SIGN is posted on the door now saying that manager will be back at 4pm. If management is lazy and just don't wanna do their jobs maybe they should make a new sign just saying that. *Edit after Reading response* If your phones didn't consistently send me to voice mail (probably unplugged or turned off by staff) I would have loved to set an appointment. Luckily I got an early taste of how little your staff cares. And while I am sorry your management has a medical emergency, I advise you stop using it to excuse other staffs action and inaction.