Sterling Glenwood

This place was a nightmare! The pictures they advertise are totally different. I dealt with roaches and wasp ! The building is roach infested even bombing would not help. I also had wasp nest inside the ceiling fan, which they did not take serious until I complained over and over. And had to show videos in order to be believed ! When it rained the lobby would fill with water which they would try to block off with plants. I was always scared of the building structure, even though it’s an old building it would filled with water during rainy days. Also cars were broken into and manager said none of the cameras outside worked. So I guess the cameras were just for show. Nothing was done about our vehicles, No security measures were added afterwards, as well as anything towards fixing outdoor ca

This has been my home for about 2 years now. It has been a great place to live and just like anywhere else that you will live, there are little problems. Nosey neighbors that think they can judge you and get all the ideas of "what they think" wrong. The laundry facilities are changed for the better, but then you have those people that just don't care about taking care of anything. There have been 4 staff changes in the office since I have been here, but this team that we have now, has done a great job on improving the esthetics, and the moral of the building. I am coming up on signing a new lease and I might not stay, but if I don't it is not about the little things that you have to deal with at any communal living space, or the staff that is improving this place daily. It's just because I

If I could give zero stars I would. I’ve had nothing but problems since moving here on 11/20. Janelle tries her best, which is commendable, but it doesn’t outweigh the issues in this unit. Roaches were everywhere. I bombed, sprayed, and used gel multiple times, but they continued to take over the apartment to the point I couldn’t even move in my furniture. The toilet and dishwasher leak constantly. The toilet and tub back up and drain extremely slow, leaving dirty water. The HVAC and heating system smell heavily of cigarette smoke to the point that I can’t sleep in my bedroom due to my asthma. For the final incident, actual feces came up through my tub. Crystal, the property manager, is the most unprofessional and unhelpful person I’ve encountered. She told me I needed to keep dealing

I just want to commend the staff here. They have been working extra hard being short staffed. They have people constantly coming in and out of the office and still give their full focus to who they are helping at that time, the barely eat poor things, running around the building getting stuff done, tours, meetings and just trying to make the people who live here and people who want to move here happy. They don’t get enough credit, especially working after hours trying to get more work done. The building looks nice especially with the holiday decor and music through the building. Sterling Staff, you guys are doing great and you help everyone even if it’s holding a door open, helping with bags or helping us understand our own paperwork. You guys can only do what you can and we appreciate it!

The property is getting more and more improved every day. It’s been a big improvement in the building the last few months. They got the new awning put up and it looks great. It’s great seeing a cleaner throughout the building all day! Thanks Sterling it makes me feel good coming home!