Station Row

I normally don’t write reviews, but I had a very unpleasant experience at this apartment. My cousin is moving in five days later, and we simply asked if we could store some luggage in advance. The staff member we spoke with kept avoiding the question, pretending not to understand, which made us feel very uncomfortable and even discriminated against. She said if my cousin came in person, she could help. But when we brought him, the answer was still no. Our question was never addressed, and her attitude throughout was terrible. For $2200 a month, the service here is unacceptable. I do not recommend this apartment at all.

We experienced a very unpleasant situation. My cousin is about to move in here, but since there are still four days until our move-in date, we could not get the keys and were unable to place our luggage and belongings inside the apartment. Therefore, we went to the leasing office to ask if it would be possible to temporarily store our luggage somewhere in the building, or in a designated room. We fully understood that this might not be convenient and even expressed our willingness to pay an additional fee. However, the staff member we spoke with responded with a dismissive and discriminatory attitude. She claimed she did not understand what we were asking. When I explained that my cousin is a tenant here and that she could verify his information, she replied, “We must protect our residen

From our first tour of Station Row in February until our move-in in April, my wife and I have been incredibly impressed with all aspects of the property and the professionalism/attentiveness of the staff. We’ve moved up and down the east coast and Station Row checks more blocks (location, apt. layout, price/value, etc.) than any other location we’ve decided to call home. The leasing, management, and maintenance teams are also TOP-NOTCH, especially when compared with those of similar luxury apartment complexes. Most notably, our leasing professional, Cheri, has been a wealth of detailed information and incredibly accommodating since our first meeting. Manny from the maintenance team also went out of his way to assist during move-in day, going well above and beyond our expectations. After

Dear StationRow, I am frustrated and very disappointment with how reserved parking is being handled. One unauthorized car has been parked in my reserved spot for three days now. I paid a significant amount to secure these spaces for my vehicles, yet the lack of enforcement makes this amenity feel like a complete waste. I sent an email about this issue, and while I understand that Sunday emails may not receive a response, I also spoke directly to security. I was told they would place a ticket on the vehicle to notify the owner, but nothing has been done. If the reserved parking policy is so lenient that residents face no consequences for violating it, it feels pointless to pay extra for this service. Should I then assume it’s acceptable for me to park in other paid reserved spots without

I have been here almost 2 years. The leasing team and management downstairs are wonderful. They have an open door policy and are always helpful. Complaints about being towed away are true, but that is because people park in a tow away zone and in a fire zone. Not only is that illegal, it is dangeours should there be a fire - it is a city ordinance with ticket fines and towing. Got to follow the rules. I use the gym, its not a spa, but it meets the daily needs. Trash pick is a luxury - out it in the hallway after 5pm and 5 days a week it is picked up for you. The package delivery system works for me, and I have never had a package lost or stolen. I face the train tracks and state house and have got used to sounds. Doesn't seem to bother me - I think I got used to it. The parking is fantasti