St. Albans Lofts

Alyssa the Manager was professional and friendly. She took extra time to show me the exact apartment I would be renting versus a model. The location here is second to none with great amenities. The apartment is peaceful with plenty of trees and green areas surrounding it. There are plenty of hangout areas. They have a beautiful Zen garden. They even have a shuttle to take you to all of North Hills retail area. The apartment that I chose has a nook, which is great for a small desk for an office area.

I've been living here since November 2025 so it hasn't been too long. The ladies in the leasing office and maintenance guys are really kind and easy to work with. While I've enjoyed living here so far, there are some things to consider. First: The fire alarm has gone off way too many times (from a pipe burst/false alarm/no fire) in the West and East building of the complex. While accidents happen - this has happened at least 7 times since I've moved-in between the two buildings. Once it went off between 8pm to 12am, another time at 6am from a pipe burst. If you work from home or leave your pets at home while you're at work - this is far from ideal. Secondly: Despite the leasing office sending an email - there are a few members of the community who do not pick up after their dogs, so you'l

Unfortunately, the fire alarm goes off at least once a month. Typically due to a pipe burst. Historically, it’s gone off weekday mornings before 6am, evenings at 6pm, or on a Sunday afternoon, and it’s taken about 3-4 hours each time to turn off. Besides that the apartments are wonderful and the location is great. But the fire alarm issue is causing me have doubts about moving here.

I highly recommend Sara Kelly, the Assistant Property Manager at St. Albans Lofts. She is kind, professional and goes out of her way to help others! She’s taken me to see several of the beautiful units and has responded in a timely manner to every question I’ve had! I’ve looked at several properties in North Hills and she’s the most caring and responsive person that I’ve talked to.

Moved to this complex August 15th. Had a wonderful experience with the leasing process from start to finish with Sara K. I rent a spacious studio which is brand new with great appliances. The complex is beautiful with great amenities in a desirable location. I would recommend anyone to rent here.